Report: #768614

Complaint Review:

  • Submitted: Tue, August 23, 2011
  • Updated: Tue, August 23, 2011
  • Reported By: madinMass — Agawam Massachusetts United States of America

    United States of America Total scam!!! Internet

Show customers why they should trust your business over your competitors...

This is a website claiming to buy and sell textbooks.   You enter the ISBN #s of the books you would like to sell and they give you a quote online.  You can then print out a postage sticker and mail them your books. 

I sent them 8 textbooks.  When they received the package, they claim that only 4 of my books were in the box and 2 books that did not belong to me were also in the box.  When I brought the error to their attention via telephone, the response I received was that "media mail is allowed to open and go through any boxed" and that was in their disclaimer.

The transaction is run on the honor system, and this company has no honor.  I did take pictures of the books I placed in the box, but the company claims the error was not on their part, and I would have to send the pictures to the postal service in Utah and take it up with them.

Bottom line,  I sent $103 worth of books to them, and they claim I am owed $50.  I still have not seen the check!
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This report was posted on Ripoff Report on 08/23/2011 07:44 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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