• Report: #953956
Complaint Review:

ETour & Travel

  • Submitted: Thu, October 11, 2012
  • Updated: Thu, October 11, 2012

  • Reported By: Dan — Edmonton Alberta Canada
ETour & Travel
Kissammee, Florida United States of America

ETour & Travel Deceptive company Kissammee, Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

ETour was so deceptive, nearly 10 times, but at least we did get something out of the deal. 

Deception #1: When they called, I asked if it was for a timeshare, and they replied "no".  They found out we had 4 kids and 2 adults in our family in the next part of the conversation. 

Deception #2: Then they said they would give us a great deal on car rental, just $100 for a week and we paid it because that sounded so good.  But when we called to rent the car, they said that car was too small and we had to pay an extra couple hundred dollars to upgrade to a vehicle that would hold us (even though they knew we needed room for 6), and then tax was $70 extra.  Use AAA to rent cars, not Etour. 

Deception #3:  Unit has king bed, but it didn't. 

Deception #4: Presentatation is 90 minutes, actually is 3-4 hours and we had to attend 2 sessions, lost a full day.  

Deception #5:  Hotel has shuttle service.  We had to pay $200 extra to extend the car rental 2 more days plus $60 for Disney parking plus gas. 

Deception #6:  We lost a Disney ticket and Etour said we needed to pay them another $95 to replace it.  Actually Disney's Guest Relations simply reprinted one for us.

Deception #7:  Kids have playroom to sit in during timeshare session.  That playroom was a coloring book at the next table over. 

Deception #8: Cost would be $150 for the hotel, and knowing we had a family of 6.  Had to pay extra to upgrade.  

Lesson learned:  you don't get anything for free.  ETour made us think we were getting a super deal, but in fact, I think we just paid a fair market price for our vacation.  You get no special benefits with them.

This report was posted on Ripoff Report on 10/11/2012 08:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/etour-travel/kissammee-florida-/etour-travel-deceptive-company-kissammee-florida-953956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on ETour & Travel

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?