Report: #1106664

Complaint Review: Eva House Taksim - Istnbul Select State/Province

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Submitted: Fri, December 13, 2013
Updated: Fri, December 13, 2013
Reported By: khalid — riyadh

Author Not Confirmed

Why?

Eva House Taksim Sehitmuhtar Caddesi No:26 Beyoglu, Beyoglu Istanbu Istnbul, Select State/Province Turkey

Phone: 00966599992796
Web: http://www.booking.com/hotel/tr/eva...
Category: Bed & Breakfast

Eva House Taksim Sehitmuhtar Caddesi No:26 Beyoglu, BeyogluIstanbul, 34420Turkey charged full amount of stay despite early cancellation Istanbul

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Dear sir/mam,

I would like to thank you for giving me the chance to write you this feedback. you may well aware that I am still dealing with the horrible experience that Eva house put me through after they charged my VISA card with FULL charge for the booking amount despite my early cancellation request.

They charged me for FULL amount not partial not for ONE night like every where els in the world and without a remorse or considerations to my request to cancel due to my family issues. There are a norms in hotel industry when some one cancel his booking which is mostly free of charge ofyour cancel... their practices doesn't go with the evaluation we are witnessing nowadays in the way travelers web book and cancel their stay any where in the world like BOOKING.COM which increase our confidence & convenience as travelers.

Unfortunately in the middle of this I had little to non support from BOOKING what's so ever. I am the weak party in the middle of this dilemma; Booking.com get their commission, Eva charged the room twice for the same stay and Iam the one who paid for of this and get nothing ?!

Is that FARE ???

This report was posted on Ripoff Report on 12/13/2013 03:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eva-house-taksim/istnbul-select-stateprovince/eva-house-taksim-sehitmuhtar-caddesi-no26-beyoglu-beyogluistanbul-34420turkey-charged-1106664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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