• Report: #1073711
Complaint Review:

Evolution Bankcard

  • Submitted: Tue, August 06, 2013
  • Updated: Tue, August 06, 2013

  • Reported By: JapoChulo — Gardena California
Evolution Bankcard
515 Broadhollow Rd. Melville, New York USA

Evolution Bankcard aka Commerce Payment Systems Evolution Bankcard Promises No Startup Costs or Locked-In Contracts Then Charges You $300 Melville New York

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John at Evolution Bankcard promised me low rates, free terminal and set-up, and 'nominal' fee. He was not forthcoming about the fee, nor did he include this fee in the contract, nor did he inform me of any annual fee - or the amount of this fee.

Fast forward a few weeks and I am charged close to $300 for ANNUAL service PLUS monthly fees. I called customer service and the representative explained to me I have to pay for TWO services because I opted for KEY-IN.  I was never told that I would be charged double for this extra service - nor was I told I would incur an annual fee. 

I was charged even though I  never activated my terminal. I was charged even after I submitted my cancellation via fax and email, and I was charged even after I returned the terminal.

Altogether I have been charged $500 for a service I NEVER utilized, and never activated.


This report was posted on Ripoff Report on 08/06/2013 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/evolution-bankcard/melville-new-york-11747/evolution-bankcard-aka-commerce-payment-systems-evolution-bankcard-promises-no-startup-co-1073711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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