Report: #1073711

Complaint Review: Evolution Bankcard

  • Submitted: Tue, August 06, 2013
  • Updated: Tue, August 06, 2013
  • Reported By: JapoChulo — Gardena California
  • Evolution Bankcard
    515 Broadhollow Rd.
    Melville, New York

Evolution Bankcard aka Commerce Payment Systems Evolution Bankcard Promises No Startup Costs or Locked-In Contracts Then Charges You $300 Melville New York

Show customers why they should trust your business over your competitors...

John at Evolution Bankcard promised me low rates, free terminal and set-up, and 'nominal' fee. He was not forthcoming about the fee, nor did he include this fee in the contract, nor did he inform me of any annual fee - or the amount of this fee.

Fast forward a few weeks and I am charged close to $300 for ANNUAL service PLUS monthly fees. I called customer service and the representative explained to me I have to pay for TWO services because I opted for KEY-IN.  I was never told that I would be charged double for this extra service - nor was I told I would incur an annual fee. 

I was charged even though I  never activated my terminal. I was charged even after I submitted my cancellation via fax and email, and I was charged even after I returned the terminal.

Altogether I have been charged $500 for a service I NEVER utilized, and never activated.


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