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Report: #1442413

Complaint Review: Expedia - Bellevue WA

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  • Reported By: frank — north haven ct United States
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  • Expedia 333 108th Avenue NE Bellevue, WA United States

Expedia Expedia.com, travelocity.com Expedia is scamming customers advertising cheap hotel rates & charging full price at check out !!!! Bellevue WA

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On may 10,2018 I tried to book on expedia and travelocity as a customer for years i book 5 to 6 trips a year i saw a special on the internet on expedia web site on a special hotel and car package that i tried to book on line for 45 mintues. what i encountered was the first page of hotels shows discounted rates with the car included under the price that is slashed and hight lighted in big red letters.

After you submitt all your imfo hotel and car imfo i proceded to ck out to find that my 10 day trip at $55.00 a day hotel comes with a free rental car but does not include taxes and fees so the total should be $642.82 inc taxes and fees for 10 days. The total that expedia came up with was over $1100.00 dollars not the same that i added up. So i called expedia at 8.30 two and a half hours later three sales people two supervisers and every hour the price went from $55.00 to $56.00 to $58.00 for the same room with a free car but i could not book it and after sending them pictures of their site with that price and the included FREE car. 

They would not Honor the deal that is a consumer ripoff they are misleading with false advertising they should be fined heavely and takeing off the internet. I spoke to andy a superviser after he played games with me saying he didnt get my emailed piture of the special which i sent five times CASE ID  REQ;S-160437724. HE finally admitted he got it but he would not honor that price i want what is advertised and he finally hung up the phone on me Very rude!!!

I called back and spoke to another superviser Rachael and after a hour on a recorderd line she would not honor it either they are in central america and you can not get a superviser in america what a shame!!!,I also look up Travlocity the sister site of Expedia and they advertise the same deals but at ck out they are charging you full retail price too.See the pitcures i included they dont lie i can't make this s**t up i am hoping Expedia corporation that is in washington U.S.A will honor this trip at this price.

This report was posted on Ripoff Report on 05/11/2018 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/expedia/bellevue-wa-98004/expedia-expediacom-travelocitycom-expedia-is-scamming-customers-advertising-cheap-hot-1442413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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