• Report: #1113565
Complaint Review:


  • Submitted: Tue, January 07, 2014
  • Updated: Wed, June 11, 2014

  • Reported By: bruno90068 — Austin Texas
, Select State/Province USA

EXPERIAN CREDIT REPORT Who will protect American's from the Experian? Internet

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October 2013 - I wanted to check my credit score and paid $1 or $2 for a credit report from Experian.  Jan 2014 - Three months later I notice a reoccurring deduction of $31.82 is charged monthly by "Experian 877-297-7790." I called the number and got customer service in the Philippines, who informed, by agreeing for Experian to check my credit $1, I was given a 7 day trial automatically and since I hadn't cancelled within the 7 days (of a service I knew nothing of) there was nothing Experian could do.

After I scrapped my head off the ceiling (since it exploded) I demanded to speak with a Supervisor.  My call was transferred from the Philippines to America where I spoke with a supervisor who also tried to sell the same line of BS.  After sharing my  views in a raised voice, she realized I was going to be a huge pain in her a*s, announced I would receive a $90 credit. Incredible how a credit rating company uses its position to take advantage of American's just trying to figure out their credit score.  Absolutely disgusting and disturbing.  I never had an opinon of this company before but I do now.  

This report was posted on Ripoff Report on 01/07/2014 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/experian-credit-report/select-stateprovince/experian-credit-report-who-will-protect-americans-from-the-experian-internet-1113565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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