Express Auto Holland Michigan Sells Faulty Cars Holland Michigan

For starters, I wouldn’t even rate this place a one star. I bought a car from here 3 months ago. When we went in there, they were playing loud ghetto rap music (nice right?) we spoke with a very nice lady named Ashley who helped us find a vehicle. We ended up going through with it, put the money down that we needed, and off we went. 2 days later my check engine light came on. I called 4 different times and left voicemails for a return call to schedule a time that I could bring my car in. I never received a returned phone call. We looked to see what was going on with the vehicle only to find out there was NO OIL in the vehicle at all. Not even a drop. I had been driving this car for THREE DAYS at this point with no oil in it. We had to add three quarts of oil to the car. The engine light was still staying on. After many attempted phone calls my father called to speak with the manager, Michael. My dad asked about the car and why there was no oil in it due to it having gone through an inspection before we left with the car. Michael said "are you a mechanic? And thank you for adding the oil in the car.” Then he hung up on my dad. The next day I received a phone call from a girl named "Monay” she said that I had been trying to reach her in regards to getting the vehicle fixed. I told her that I was trying to get in touch with Michael because the check engine light on the car was still on. She got loud with me on the phone and told me that I couldn’t drive the car and that I needed to bring it in. At this time I had just came home with my newborn daughter the day before. I told her this on the phone and her reply was "well then we will just let you drive the car”. I hung up and was furious. The car has been inspected FOUR different times and all came back that the computer on the car was bad. The car stalls constantly, and has several other problems and I’m pretty much $18,000 in the hole. Thanks express auto for your horrible customer service and crappy cars! A complaint with BBB has already been filed.