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Report: #291049

Complaint Review: Express Cameras - Edison New Jersey

  • Submitted:
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  • Reported By: Charlotte North Carolina
  • Author Confirmed What's this?
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  • Express Cameras 1090 King George Post Rd Edison, New Jersey U.S.A.

Expresscameras.com Express Cameras Bait and Switch con-artists Edison New Jersey

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I tried to by a nikon 12-24mm f4 camera lens for $579 which would be a very good price.

The url is:
http://www.expresscameras.com/prodetails.asp?prodid=127918&display=1

1. I placed the order for the nikon 12-24 f4 DX camera lens on the expresscameras.com WEB page using my AMEX card.
2. Then they sent an email with an phone number to call to confirm the online order.
3. I called and was advised that they do not accept AMEX
(their WEB site clearly says it does)
4. They asked for a different credit card (which I gave them - my mistake)
5. They then tried to switch me to a SIGMA 10-20MM lens for $879
(this lens can easily be purchased for under $500 almost anywhere)
6. I told them I wanted the nikon 12-24mm f4 lens as adverticed.
7. I was then told by the salesman (Pete) that the nikon 12-24mm f4 DX lens was not digital ready.
I then stated that the nikon 12-24 f4 DX lens is a DX lens meaning - digital only.
8. I was also told that the advertised lens has a plastic mount and I would have to throw in $200 for a metal mount.
I then stated that the nikon 12-24 f4 DX lens only has a metal mount
(there are no plastic mount lenses of this model).
9 I was told that the auto-focus search motor was noisy on this model.
I then stated that every review I read commented on how silent the motor on this lens is.
10.The saleman then recommended I buy the nikon 14-24 f4 VR for $1000 more
11. I cancelled the order and they immediately hung up.

This is a clear case of "bait and switch". They had no intention of selling the camera lens at the advertised price

Markth7
Charlotte, North Carolina
U.S.A.

This report was posted on Ripoff Report on 12/12/2007 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/express-cameras/edison-new-jersey-08837/expresscamerascom-express-cameras-bait-and-switch-con-artists-edison-new-jersey-291049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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