Report: #920747

Complaint Review: Express Scripts

  • Submitted: Wed, August 01, 2012
  • Updated: Wed, August 01, 2012
  • Reported By: tom9482 — Wentzville Missouri United States of America
  • Express Scripts
    1 Express Way
    United States of America

Express Scripts Express Scripts Pharmacy, Express Scripts Holding Co, ESRX? Forcing me to pay $624 more a year for home delivery which I cannot afford, will not let me use local pharmacy, Internet

Show customers why they should trust your business over your competitors...

I was able to get through fairly quickly to customer service, and the rep quickly cancelled my order because I couldn't afford to make the payment, in fact he didn't even hesitate.

I was forced to use home delivery, but when I mentioned that home delivery was going to cost $624 more a year than local pharmacy pickup for my insulin, they said they will not do anything to lower the cost, or change how often they send the delivery, or accept payment from apidra (as local pharmacies will).

I don't have enough cash laying around to pay for my insulin 3 months at a time, I can only pay for a month at a time right now... But they won't let me pick up my insulin that the doctor prescribed at a local pharmacy and they won't let me get only a month worth of insulin through them (which is what I can afford). So because they won't help me, I simply don't have what I need, and I don't have insulin, and I don't know what to do.
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This report was posted on Ripoff Report on 08/01/2012 07:08 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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