Report: #425660

Complaint Review: Extreme Acai Berry And WaMu Bank

  • Submitted: Wed, February 18, 2009
  • Updated: Wed, February 18, 2009
  • Reported By: SLC Utah
  • Extreme Acai Berry And WaMu Bank

Extreme Acai Berry And WaMu Bank Not only was I ripped off by the web site, but my bank is ripping me off too by refusing my dispute Internet

Show customers why they should trust your business over your competitors...

I stupidly ordered a trial sample from this web site. They do not provide the slightest hint of a receipt, so I made a careful note to call and cancel before the trial was over. Before the trial was over, I hadn't even received my trial sample, so they extended my trial and promised me two samples. I again called to cancel my trial and they refused to take my phone call. When I finally got through, they had charged me two days before my trial was over.

I immediately disputed with my bank, only to eventually be denied for lack of evidence. What kind of evidence did they want? I had no receipt, no receipt came with the trial sample I eventually got, and the company requires that you cancel over the phone -- I don't record my phone calls. I eventually sent my bank a copy of my phone records showing that I called the company to cancel during the trial, and then immediately called my bank to dispute the charge.

My bank told me that they are aware that this company is a scam, but they still denied my dispute. On top of that, the company charged me a second time a month later -- one month after the first dispute -- and my bank never added that charge to the dispute and they refused to file a separate dispute for it. So now I'm being ripped off by a scam artist and my bank!

I am reporting the bank to the Utah Department of Financial Institutions, but it's not a local bank, so it will no doubt be sent up to the national version of the DFI, which will probably be as much ignored as my previous complaint about a bank.

SLC, Utah
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This report was posted on Ripoff Report on 02/18/2009 01:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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