EZcontactsUSA.com 2 months later, no contacts, no refund Internet Internet

Placed an order on June 15th for contacts online with excontactsusa.com.  Repeatedly had to call to find out why the contacts had not shipped.  Was told 5 different stories by 5 different people - the manufacturer hasn't mailed them yet, they're on the way - don't call us we will call you etc.  (all documented btw)

When I finally threatened cancellation of my order, they shipped the contacts out.  On top of the 2 weeks I had already waited, it was an additional 6 days plus to finally get the contacts.  When the contacts arrived, they were the WRONG contacts.  I had opened one box before looking at the prescription (which is completely my fault) but no contacts were opened.  Called them back and it was another 2-3 weeks of back and forth about returning the contacts.  They insisted that I pay for the return shipping (despite the fact the prescription sent over to them was correct and they shipped out the wrong lenses).   I was so tired of dealing with this situation, I just shipped them back myself on my own $ and wanted to make sure I had a UPS tracking number.  

The contacts arrived to them in 2 days and I called, and called and called.  I emailed.  I contacted Chat.  Why isn't my money being refunded.  UPS showed the package was delivered to them on 7/12.  It is now 8/3 and I still was trying to get my money back - almost a full 2 months after purchase.  I was now told that, because the box was opened, they will NOT refund my money.  I can either reorder or have a store credit.  I would prefer to never have to deal with these criminals in Brooklyn again and pour alcohol in my eyes until they bleed before having to go through this nightmare again.