Complaint Review: Family Ford
- Family Ford
- Category: Auto Dealer Repairs
Family Ford Bait And Switch ripoff Waterbury Connecticut
*Author of original report: HERE IS FORD'S RESPONSE
I returned on 9/2/06, signed the papers and put down a deposit. I was told I could pick the truck up on 9/5/06 at 6PM. At 4PM on the 5th, I received a call from the salesman telling me that he couldn't locate the color choice I made but he had many other choices. I told him I would be there at 6 as planned and pick the truck and color I wanted.
When I arrived at the dealer the salesman was not there. The manager took over and told me I would have to take one of he trucks he had on his lot. The truck he had did not have any of the equipment I was promised, had the wrong size wheelbase, and was nothing close to the truck I was promised. The manager made me wait at the dealer another hour while he said he would locate a truck comparable to the one we negotiated a price on.
I returned at 8:15 and was made to wait until the dealership closed, 9:10 PM. The manager called me over and told me that if I didn't take a truck off his lot I would lose the 0% financing.
This manager pulled a bait and switch scam on me. He had no intention of selling me the vehicle he promised and we negotiated over. As a result I can no longer take advantage of the financing offer that made this truck desirable. At a purchase price of $39,600 I can't believe I was subjected to this type of treatment. The managers parting words to me when I argued that we had made a deal that he would not honor was to talk to my attorney.
This report was posted on Ripoff Report on 09/06/2006 06:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/family-ford/waterbury-connecticut-06705/family-ford-bait-and-switch-ripoff-waterbury-connecticut-209661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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