Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1056839

Complaint Review: Family Leisure - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: Pissed off consumer — San Antonio Texas
  • Author Not Confirmed What's this?
  • Why?
  • Family Leisure 9631 San Pedro San Antonio tx 78216 San Antonio, Texas USA

Family Leisure San Antonio extended warranty scam Extende warranty scamii San Antonio Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Family Leisure in San Antonio Texas and their sales person Austin Lampkin sold me an above ground pool and an Extended Warranty (30 years) after 2 years the liner ripped called to make a warranty claim and spoke with Austin Lampkin the same person that sold me the pool and Extended Warranty. He was rude, confrontational and refused to honor the Warranty that he sold me. After countless unreturned phone calls, tried to speak with someone else, no luck. finally got an email address for his boss and sent him an email addressing my problem, no response. After hours of researching the extended warranty have come up with a blank, no help from anyone at Family Leisure, can't get any information on the warranty provider (Marathon Group) it is as if it was a total scam from the start. Still have no pool liner, have not received 1 returned call or email from anyone at Family Leisure or Marathon Group. As a consumer I am disgusted that companies can get away with this kind of business practice. Should have done a little reaserch before buying and would have found that in the case of a warranty claim or customer service issue, thus company has intentionally and deliberately left these links unreachable. Their web page has no link to warranty or customer services, the warranty card I was given had absolutely no information or phone numbers or web site info. It wwrite frustrating to do all this reaserch and come up with a trail of dead ends at every attempt. I would like to strongly suggest that if in the market for an above ground pool in the San Antonio Texas area, You invest Your money with another company. In all the reaserch that I did, never found another pool company with misleading claims, or without a customer service link, their warranties plainly stated terms and contact information and had ethical business practices. In short Family Leisure is a scam from the word go.

This report was posted on Ripoff Report on 06/06/2013 06:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/family-leisure/san-antonio-texas-78216/family-leisure-san-antonio-extended-warranty-scam-extende-warranty-scamii-san-antonio-tex-1056839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now