Report: #606085

Complaint Review:; Fast Growing Trees Nursery;

  • Submitted: Sat, May 22, 2010
  • Updated: Sat, August 14, 2010
  • Reported By: Marge — Mannington West Virginia United States of America
  •; Fast Growing Trees Nursery;
    United States of America; Fast Growing Trees Nursery; Ordered 8 shrubs ,1 was DEAD. Offered $12.92 coupon which equaled $20.92 if I replaced the dead one. Nearly impossible to contact! Fraudulent and deceiving business people. Charlotte, Internet

*Consumer Suggestion: complain

Show customers why they should trust your business over your competitors...

We ordered 8 Nellie Stevens Holly shrubs at $16.92 each because we ordered over 5.  Upon arrival, one of the shrubs was dead and had only 2 leaves on a stem, both black. I had a terrible time contacting these people, it is voice mail and they send you all over the place. I resorted to an email. 

They responded with a $12.92 coupon for the dead shrub and told me I could use it in 48 hours.  When I attempted to use the coupon, they listed the shrub at $19.95,plus $1.20 tax and minus the coupon, and believe it or not, postage in the amount of $12.69, making a total of $20.92 for a replacement they charged $19.95  for one and should have been $16.92 for the replacement because we ordered over 5.

I told them to take the coupon and put it where the sun don't shine.  Never again will we order from these people.  They are fraudulent and deceiving. 
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This report was posted on Ripoff Report on 05/22/2010 09:23 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion


AUTHOR: dragonslair - (Virgin Islands (US))

I have had poor customer service with this company also. You should file complaints. The more this company gets, maybe they will change and do right or go out of business. File with the Charlotte BBB, the Federal Trade Commission, and with their State Attorney office in North Carolina. All can be found on the intranet. Lets stop theses companies from taking advantage.
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