• Report: #955182
Complaint Review:

Faucet Stop

  • Submitted: Mon, October 15, 2012
  • Updated: Mon, October 15, 2012

  • Reported By: Max T — Santa Fe New Mexico USA
Faucet Stop
Internet United States of America

Faucet Stop Don't Stop at Faucet Stop! Internet

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"I ordered a Kohler sink strainer w/tailpiece from Faucet Stop because of the great price and because their website lauds the immediate shipping and in-stock availability.

After no confirmation email came, and the Kohler part did not arrive, I attempted to track the item through Faucet Stop's website. Unbelievably, unless you "signed in" (not as a guest), you cannot track your shipment!

Now, 10 days later, I finally reached someone at Faucet Stop who told me that the part was shipped 6 days ago and is scheduled to arrive in 4 MORE days! I have never seen UPS take more than 5 days to ship anything in the US to anywhere else in the us. Where was it shipped from, the moon?

Also, during my excessive wait on line, I was asked to choose from Sales, Shipping, etc and chose Shipping but a salesperson picked up and then asked me to wait yet again for someone in Shipping, who offered me a tracking number.

Meanwhile, my project is on hold due to these b...ards. Who says service is dead in America? I do, unless you live on a farm and want to get your cow "serviced." That kind of service is something we all can do without! "

This report was posted on Ripoff Report on 10/15/2012 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/faucet-stop/internet/faucet-stop-dont-stop-at-faucet-stop-internet-955182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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