Report: #971701

Complaint Review: Federal Pardon Waiver Services Inc SCAM DON'T SEND MONEY .....

  • Submitted: Tue, November 20, 2012
  • Updated: Thu, January 17, 2013
  • Reported By: "Jeana Fernandes" SCAM Federal Pard — Alberta Canada
  • Federal Pardon Waiver Services Inc SCAM DON'T SEND MONEY .....
    404-2727 Steeles Ave W North York
    North York, Ontario
    United States of America

Federal Pardon Waiver Services Inc SCAM DON'T SEND MONEY ..... Jeana Fernandes SCAM ....... DON'T GIVE CREDIT CARD NUMBER OR SEND MONEY .... North York, Ontario

*Consumer Comment: Unprofessional, incompetent, scam artists

*REBUTTAL Owner of company: Short fuse

Show customers why they should trust your business over your competitors...

Caution ............. Federal Pardon Waiver Services Inc.  is a SCAM.

After my first payment was made by "Credit Card" there was no further contact from the individual that I was dealing with Jeana Fernandes.  Trying to reach anyone is a nightmare.  Her mailbox is full and so is the one for Client Care ... She does not return email.

I started getting suspicious and have done my own investigating .. and well this company is a absolute RIP OFF ...
*** There is NO legal papers sent out for you to sign so that means the agreement is not binding.
*** You DON'T have to wait until they make a appointment with the Police for fingerprinting.  That is
       done by You after the documents are signed and sent back to the company.
*** There are several Complaints listed with the Better Business Bureau.

If you have direct payments coming from your Visa and or Debit Card, cancel your card and get another one issued.
That way they have NO way to way to get into your funds. 
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This report was posted on Ripoff Report on 11/20/2012 06:12 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Unprofessional, incompetent, scam artists

AUTHOR: Duped - ()

18 months of waiting, my numerous attempts to rectify their errors made to local police departments, RCMP, parole board, etc. continue to be in disarray.  They are still at square one and have accomplished NOTHING.  They have messed up my date of birth, my address, even photo copies they forward to local authorities are too blurry to read. This past Sept. I attended their office in person (what a joke that was) to make sure they had everything in order.  I was ushered to the office a a neighbouring business where they asked permission if it was okay to use one of their offices for a few minutes.  This appeared to be standard practice!  Leaving them with a certified cheque, and my new address I thought maybe they could make things right!!!  Nope, December 19, 2013 they mailed my paperwork to an incorrect address with a letter from the OPP informing Aida ( a Federal Pardon Waiver Services employee) that she had my date of birth wrong, my drivers licence didn't have the correct amount of digits and that my Health Card couldn't be used as a form of identification.  This letter was sent to their office on Oct.23/13 from the OPP and it took them 3 months to contact me, using the wrong address???  These people don't have a clue what they are doing.  I have heard nothing but negative comments from anyone who has been involved with them.  If there isn't a class action law suit against them yet, there will be soon.

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#2 REBUTTAL Owner of company

Short fuse

AUTHOR: Steve - (United States of America)

It is an unfortunate sign of our times when ANYONE can post ANYTHING defamatory about any individual or company without the slightest substantiation or consequence.

This particular person retained our services on a Thursday night. The consultant that they were speaking with was already quite under the weather and went home almost immediately after the conclusion of the phone conversation.  The consultant was not able to come back to the office until the following Tuesday.

Even though this client received an electronic receipt for their payment immediately from Moneris (Canadas largest processor and acquirer of debit and credit card payments) they decided that because they had not heard back from their consultant in 2 business days, that they would submit this ridiculous post. Never stopping for a moment to think that it's only been 2 business days and maybe something happened to the the cold that she actually had!

The fact of the matter is simple. We have been operating for years and process over 5000 new applications per year. We directly work with all the criminal courts, police detachments and identity solution providers across Canada. Not to mention the fact that we deal with Moneris as our merchant provider (who simply don't provide their merchant services to companies who have any substantiated reports of wrong doing or multiple chargebacks from clients). If we were even remotely operating not in good faith, then none of these institutions would work with us. The fact that we have processed thousands upon thousands of payment transactions through our merchant provider over the years and have virtually 0 chargebacks is a badge of honour for us as a company and a testament to our credibility and reliability!

Thank you.
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