Federal Pardon Waiver Services Inc SCAM DON'T SEND MONEY ..... Jeana Fernandes SCAM ....... DON'T GIVE CREDIT CARD NUMBER OR SEND MONEY .... North York, Ontario

18 months of waiting, my numerous attempts to rectify their errors made to local police departments, RCMP, parole board, etc. continue to be in disarray.  They are still at square one and have accomplished NOTHING.  They have messed up my date of birth, my address, even photo copies they forward to local authorities are too blurry to read. This past Sept. I attended their office in person (what a joke that was) to make sure they had everything in order.  I was ushered to the office a a neighbouring business where they asked permission if it was okay to use one of their offices for a few minutes.  This appeared to be standard practice!  Leaving them with a certified cheque, and my new address I thought maybe they could make things right!!!  Nope, December 19, 2013 they mailed my paperwork to an incorrect address with a letter from the OPP informing Aida ( a Federal Pardon Waiver Services employee) that she had my date of birth wrong, my drivers licence didn't have the correct amount of digits and that my Health Card couldn't be used as a form of identification.  This letter was sent to their office on Oct.23/13 from the OPP and it took them 3 months to contact me, using the wrong address???  These people don't have a clue what they are doing.  I have heard nothing but negative comments from anyone who has been involved with them.  If there isn't a class action law suit against them yet, there will be soon.

It is an unfortunate sign of our times when ANYONE can post ANYTHING defamatory about any individual or company without the slightest substantiation or consequence.

This particular person retained our services on a Thursday night. The consultant that they were speaking with was already quite under the weather and went home almost immediately after the conclusion of the phone conversation.  The consultant was not able to come back to the office until the following Tuesday.

Even though this client received an electronic receipt for their payment immediately from Moneris (Canadas largest processor and acquirer of debit and credit card payments) they decided that because they had not heard back from their consultant in 2 business days, that they would submit this ridiculous post. Never stopping for a moment to think that it's only been 2 business days and maybe something happened to the consultant....like the cold that she actually had!

The fact of the matter is simple. We have been operating for years and process over 5000 new applications per year. We directly work with all the criminal courts, police detachments and identity solution providers across Canada. Not to mention the fact that we deal with Moneris as our merchant provider (who simply don't provide their merchant services to companies who have any substantiated reports of wrong doing or multiple chargebacks from clients). If we were even remotely operating not in good faith, then none of these institutions would work with us. The fact that we have processed thousands upon thousands of payment transactions through our merchant provider over the years and have virtually 0 chargebacks is a badge of honour for us as a company and a testament to our credibility and reliability!

Thank you.