Fedmod - Federal Loan Modification - FLM No calls No Service No Results Los Angeles California

Well it is now Dec 09 and Fed mod does not cease to amaze me. Last time I left a message on here I was awaiting a call back from a supervisor or my new case manager. Well a supervisor called back told me they will mak sure the case manager will call (This after I threatend to report to the BBB and LA Chamber of commerce). Sure enough the case manager called and explained she didnt have any of the paper work and needed us to fax it back to her. So 3 months later and they are starting again. We faxed over the info an called her the next day she said they are going to review the case.

The case was suppose to have been in negotiation already, yet they are going to review the case? A week later we got a call from a new lady claiming she is not the case manager and gave us a phone number to reach her but it has a bad extention so we could not reach her. We called back and complained some more and this man said he will call back. That was last week.

Well today a new lady called saying she is now the case manager and that she will not be passing it on. We asked her the statu of the case she said she will be reviewing the case and work out a negotiation. So now it is over 3 months and it is starting yet again for the 4th time. We asked the lady how much longer? She said we are just starting and that she has cases 7 months old (far more than the 4-6 weeks they told us and not sure how it is 7 months old cause they werent open that long from what I know) Then we asked about my mothers credit cause it is on her credit that she is behind 3 months and they said well it will stay on her credit cause she is delinquent, eventhough we was told the account will be on a freeze and wont affect her credit. Then the lady asked why did we stop paying our mortgage, we told her cause we was told by both Andrew and Cindy that we need to stop paying cause it will mess up the numbers and it is easier to get a remod if we dont pay. We asked what are we gonna do? Who will take care of my mother's credit cause we are over $5000 in debit in mortgage and $3000 to Fed Mod without results. The lady could only say "we will work on it" and then asked if my mother can catch up on the mortgage to help her credit.

I am thinking it is time to seek legal advice against Fedmod cause they seem to be a huge scam. If anyone has a lawyer that can give advice please leave their information.

Well I have a update. I never got a call back as promised but that was expected. I called back and at first was rushed off phone by one guy telling me I have to call another number and ask for Jeff but the number is to a voicemail for Mardona. So I called back to the main number and the guy who answered told me sorry and he will get a supervisor. I talked to a man by the name Israel who suppose to be a supervisor. He appologized to me for all the problems and wrote an email over to my new case manager Nicole and the case manager supervisor Nancy telling them they need to contact me ASAP.

I asked for their numbers and was told the phone lines are down till tomorrow. I then mentioned how the BBB has them listed as F rating and listed fraudulant with 4 complaints. Israel then told me the BBB lists all loan mod companies as fraudulant and now that they got the paper work to consider themself as a law center they have a AAA rating. This is lie cause if you go on BBB and just look up loan modifictions there are many companies on there not marked as a fraud and have far better ratings than F.

The new name to look up on BBB is FLM Law Center which comes up Anz & Associates, APC an he is right it is AAA. He told me he will have the case manager call me but if they dont call by tomorrow to call him back. So I will update again tomorrow but if I dont get results soon I will file with the BBB and LA Chamber of Commerce and will file both names of Federal Loan Modification and FLM Law Center which comes up Anz & Associates, APC