• Report: #1108536
Complaint Review:

Festival Transaction Services

  • Submitted: Fri, December 20, 2013
  • Updated: Fri, December 20, 2013

  • Reported By: natej — Phoenix Arizona
Festival Transaction Services
2033 6th Ave. Suite 810 Seattle, Washington USA

Festival Transaction Services FTS Festivals.com Steve Handley Credit Card Processing Scam - BEWARE!! - Thousands of Dollars Gone! Seattle Washington

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I was a vendor involved in a festival in Phoenix, Arizona.  The festival utilized Festival Transaction Services for the processing of credit cards in the event.  The intent was for the whole event to go cardless.

Basically customers were told to go to loading stations where they would load up money on event cards and use those event cards at each vendor booth to buy things.  The vendors were given machines to run these cards.

The funds from the cards were supposed to be paid to the vendor within 2 days of the festival.  It has now been a week and Festival Transaction Services still owes us over $5,000!  

They will not honor the dollar amount that the terminals read.  We took screen shots of the terminals before handing the terminals in, so we have proof!

Steve Handley of FTS is a snake.  He dodges phone calls and makes excuses for his software.  He blames everyone but himself.  He should be ASHAMED!

This report was posted on Ripoff Report on 12/20/2013 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/festival-transaction-services/seattle-washington-98121/festival-transaction-services-fts-festivalscom-steve-handley-credit-card-processing-scam-1108536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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