Fidelity Information Corporation Collection Agency Pacific Palisades California

The amazing thing is the owner of the company works as a kindergarten teacher in malibu!  horrible!

To reply to your statement that Fidelity Information Corporation is ethical is a big fat lie. I happen to know this company not only reports fake debts but will report complaints as if they are a debt. The Fidelity Information corporation sent me a letter showing nothing but complaints from an individual and nothing legally binding as a contract between me and the person who made the false report.

This shows the company is Unethical and reports false information as if it is a debt when its only complaints instead of a legally binding contract between you and the original supposed creditor who falsly claims to be a creditor and makes accusations in letter form and creates a receipt with your name on it and social security number but does NOT show any signature from the one being reported as if we agreed to the receipt when we never agreed to such a con job.

They continue reporting this false debt too to the credit bureau and I happen to know now they are under investigation by the FTC and my lawyers. They will not only remove that false report but will pay me a 1000. bucks and pay my court costs. They messed with the wrong one. I can prove everything i have reported as true and complete. And Dave Torrence is correct when he reported Fidelity Information Corporation as unethical.

They should not only be fined but put in jail for falsely reporting credit information and deliberately reporting complaints as if they were a real debt. That is falsifying legal documents and is a felony. I will be glad to press formal charges against them. Anyone up for a class action suit? I am sure there is some here that will be happy to join a class action suit against Fidelity Information Corporation.

Happy to say this company has resolved my issues, so Kudo's to them. I have taken the websites down. Unfortunately ripoffreport.com won't let me delete.

I have filed a completely separate report on this site about this company. They happily assist fraudulanty companies collect again unsuspecting consumers for work never done.

I have created a website which has moved to the first page of google, which I am happy to say, and in this website is the explanation.

www.fidelityinfocorp.net

www.fidelityinfocorp.info

I'm afraid that I must agree with the initial posting on this company, if only regarding the arrogance, lack of cooperation, and yes, I would say unethical conduct of it's employees.

My own initial problem was more with Experian than FIC, since it was their clerical screw-up that caused the problem-- they apparently confused my name/address with another person in the same city who has a similar name & address; causing an "account" with FIC to suddenly appear on my credit report and then compounded this by filing a "fraud dispute" rather than a "mixed identity dispute" (their terms) when I wrote them to complain.

The problem I've got with FIC is their total lack of cooperation in straightening out the issue! Not only did they not provide any clarifying information to Experian other than "confirming" my name and address (which they now had on file thanks to my initial call to them), but the attitude of EVERY person from their company that I've dealt with has been exceedingly rude, dismissive, uncooperative, lazy, and frankly, flat-out arrogant.

Their "solution" to any query is simply that the caller must send in an extensive dispute, in writing, to them requiring a lot of VERY personal information, including SS#, etc. Even if you don't have (or want) an account with them, they insist on getting as much about you as possible, and won't even talk to you otherwise. Any attempt to escalate to a supervisor, request further information, explain the situation, etc., is met with a complete stone wall and indeed they won't even let you complete a sentence, opting instead to "take control" of the call by rudely cutting you off and repeating the same crap, over and over.

Only one of the three people I dealt with would even give me their name, let alone any real assistance. Their whole purpose, it seems, is merely to intimidate callers, dismiss and divert any complaints or problems, and convince a caller that it is completely up to them to "prove" the validity of their case, rather than acknowledging any responsibility whatsoever for FIC to be accurate, fair, or even polite.

This is completely consistent with the descriptions given by other complainers on this site, and no amount of copy/pasted "false allegations made" statements and fake "updates" by FIC drones will change this.

All I can say is thank God I don't have to do any real business with these creeps! If you have ANY choice in the matter at all-- DON'T DEAL WITH THEM. There have got to be better, more legitimate alternatives out there, somewhere.

Fidelity Information Corporation (FIC), a member of the American Collectors Association (ACA), adheres to all Federal and State collection laws and consumer guidelines. These include, but are not limited to, Fair Debt Collection & Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), as well as the Standard Practices of ACA.

The negative, malicious, false, and slanderous claims made by the consumer are untrue and unjustified.

FIC only collects legitimate debts provided by first party debt owners. FIC does not purchase debt nor accept 2nd and 3rd placements. Previously disputed debts are also not accepted by FIC.

Any and all accounts are treated equally and fairly. All consumers are provided with opportunities to clarify any misunderstandings with an account, dispute an account, and/or pay an account. Additionally, accounts placed in error by a creditor are expeditiously handled and corrected.

For more information, please contact
PO Box 49938
Los Angeles, CA 90049

Or call toll-free: 800.501.8085