Complaint Review: Fifth Third Bank Visa Card - Cincinnati Ohio
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- Author Confirmed
- Fifth Third Bank Visa Card P.O. Box 630900 Cincinnati, Ohio U.S.A.
- Phone: 800-972-3030
- Web:
- Category: Credit Card Processing (ACH) Companies
Fifth Third Bank Visa Card Charged $12.24 'International Transaction Fee' on New york to Indiana phone sale. Cincinnati Ohio
*Consumer Comment: Customer Service at the bank.
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I made a purchase over the telephone from a company located in New York and used Fifth Third Visa. I had no way of knowing where the New York company's credit cards were processed. They were processed out of the country.
Fifth Third charged a $12.24 International processing fee even though the company was in New York and I was in Indiana.
Chase Visa did not charge me a fee when I used their card with the same company.
Fifth Third refused to waive the fee even though I have been a customer for over 25 years. How can you protect yourself when you have no way of knowing where your credit card is processed?
Fifth Third has some of their customer service in India. Does that make them a foreign bank?
Marilyn a.
Hebron, Indiana
U.S.A.
This report was posted on Ripoff Report on 07/07/2008 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fifth-third-bank-visa-card/cincinnati-ohio-45263/fifth-third-bank-visa-card-charged-1224-international-transaction-fee-on-new-york-to-i-348184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Customer Service at the bank.
AUTHOR: Unknown - (U.S.A.)
SUBMITTED: Saturday, July 12, 2008
My understanding whenever I have to call 5/3 is that the customer service for credit cards, checking and saving and auto loans is in Cincinnati Ohio and Grand Rapids Michigan. I always thought these states were in the union. Not out of the country.The collections dept is out of the country.So Customer Service is in the USA.
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