Report: #1017582

Complaint Review: First Alert Solutions, ADT

  • Submitted: Wed, February 20, 2013
  • Updated: Wed, February 20, 2013
  • Reported By: KJ Dorsey — Riverside California United States of America
  • First Alert Solutions, ADT
    7729 Mitchell North,
    Irvine, California
    United States of America

First Alert Solutions, ADT Security Solutions Today, Dexter Wilson, "Lucy" 'The check is in the mail!' HA! Irvine, California

Show customers why they should trust your business over your competitors...

In Jan 2013, I was contacted by a "Dexter" who said he had my resume' and wanted to offer me a job setting appointments for ADT.  I asked how he got my resume since I had not sent one in a few years (should have listened to my gut) and he read off my information and told me he received last month.  Anyway, the job sounded semi-familiar- and since I could work from home with paid hourly I said yes.  Sure enough, I got an email from"Lucy" with the contract, script and W-9.  I was told that they worked with ADT and I would be calling off a dialer- the first check (which was a money order) arrived as expected.  I worked a full week- then I received my email with the expected pay for my next check.  That check did not come the following week- when I asked about it I was told that it was in the mail.  I received a call from "Dexter" Monday afternoon telling me my services were no longer needed.  Again, I inquired about the check that was 'in the mail' and now my final check.  He told me he would get with "Lucy" and call me back- One week later, several calls, text messages and emails- I have not heard from him. 

My only contact with Lucy- was via email.  I checked with ADT and they have never heard of this company.  I did file a complaint with them and emailed them a copy of the script.  Also, googled the address from the envelope my money order came in and it does not exist.  The number he gave me was a Google Voice number so who knows where it goes to and finally, I checked my email regarding the resume I 'sent' in December.  Yes, I did send a resume to Security Solutions Today- attn Smitty almost 2 years ago.  Beware!
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