FCNB Fees, Fees and more Fees no payment due but we're going to charge you anyway outlandish ripoff late fees Beaverton Oregon

OK, first they inconvenience us with taking away our charging priviledges at our favorite stores, our orders are now screwed up, they send us a statement for $35 late fee charges and the statement says no payment due at this time. I attempted to do a check by phone, when you press the number for customer service the line conveniently disconnects, not once, but about 20 times over a weeks period.

I now have $70 in late fees and my statement says no payment due. Has FCNB closed their call center too? Are their no customer service people employed anymore?

Loren
ST. LOUIS, Missouri
U.S.A.