Report: #1159396

Complaint Review: First Ddata

  • Submitted: Thu, July 03, 2014
  • Updated: Thu, July 03, 2014
  • Reported By: Sam Z. — California
  • First Ddata


First Ddata First Data/Sam's Club will rip you off Atlanta, GA Nationwide

Show customers why they should trust your business over your competitors...

Horrible company to deal with.

I was lured into $299 flat fee via Sam's Club.  Sales rep also offered a 7 months trial period for the credit card machine.  He vanished after the sales was completed.  I have been trying to cancel the lease since January of 2014 but no avail.

They have also modified the flat rate processing without my knowledge.  They are now charging me 6% in for credit card processing.

Worse yet - when I complained to Sam's Club, they said they have nothing to do with it.  They only sell FD's service.

The employees have indifferent attitude.  When I spoke to these people, they all sounded very professional but never responded back after my initial contact. 

Below are the names/extension of these people:

-Lease Department - talked to a Kira around April of this year and sent her all communications about the lease and to have it cancelled.  She never called me back

- Lease Department - Talked to a Shelly on 6/3/14 about the cancellation of the lease.  She said that she will look into it and will call me back.  She never replied back despite calling her several times.

- Customer Service - Spoke to a Heather at extension 3402263 on 6/3 about the rate change for credit card processing.  She said she will call me back with rate review.  I have left her several messages but she never called back.

- Customer Service - Spoke to a Belinda Sinclair at extension 3409007 on /6/30.  She said that she will get the rate adjusted and will call me on 7/1 at 8 AM PST.  She had not returned my calls despite several messages

-Sales department - Spoke to a Troy on 770-618-6655 on 6/30/14 and ask him if can become my business consultant.  He also told me that he will call me back on 7/1 with an answer.  He has also not returned my calls.

SO sorry to have gone with them.....

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This report was posted on Ripoff Report on 07/03/2014 01:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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