first premier home warranty Sold a fraudulent home warranty brooklyn new york

This is a completely fraudulent organization in Servicing Alabama. They sell you a policy that seems to be a reasonable rate but when something needs to be repaired, they send an unqualified layman from an online listing like handyman or angie. Usually unlicensed and untrained. The one they sent to me, did not even show up after (I suspect) I asked him if he was licensed. Next one, when I called him, said he did not work with any warranty company and did not know who First Premier was.

The First Premier claims rep could not have been less interested in accepting my claim. Spent 20 minutes telling me why I should not file it, hung up on me when I insisted. Same person answered the phone every time. Did not want to hear that my refrigerator was broken two months after buying their policy.

The claims rep finally offered to let me call the repairman of my choice and send the paid bill to them for reimbursement. Would you have trusted them to do that? He refused to tell me if they would cover the whole bill or some small token amount equal to what they offer their so-called affiliated service people.

As I have discovered, they only pay the service people the $75 dollar fee I am charged to put in a service claim. I have now also found multiple complaints from people who sent in their paid bills and where paid nothing. In fact the company completely "Ghosted" them.

First premier basically pays nothing for the service people (if they bother assigning one at all) and expects them to find an excuse to up-charge any repair in order to cover their cost. BTW, American Home Shield does this as well. They sent Best Care AC, who tried to sucker me into a $1600 up-charge to repair my air conditioner. I called the original installation company, Joe East, who checked it and said all it needed was a small inexpensive external valve replacement and that it was covered.

First Premier has paid multiple websites to post glowing reviews and multiple claims of having a 4/5 rating with BBB. It is not a BBB registered company but there are many BBB Complaints filed. It is very difficult for anyone trying to find a reputable business when the first 10 web hits are these fake sites with false information. Check out these fraudulent sites:


<img%20style="width: 550px; " src= " https:/www.ripoffreport.com/1024x768/docs/r1520131-kysugg-ma4eupu2ve.png "photo 1" />

" target="_blank" rel="noopener">https://www.thisoldhouse.com/home-finances/reviews/first-premier-home-warranty

https://www.marketwatch.com/picks/guides/finance/first-premier-home-warranty-reviews/

https://www.reviewhomewarranties.com/first-premier-home-warranty-review/

https://www.consumeraffairs.com/homeowners/first-premier-home-warranty.html

In summary, the home warranty business is frequently a con game. First Premier takes it to a perverse level by bombarding inocent search engines with fradulent websites and reviews so as to confuse any consumer and distract from the actual real complaints that can be found with enormous effort to dig past the fradulent ones.

They are rude to anyone who tries to file a claim. They send unlicensed repairmen, if they send anyone at all. They don't pay their repairmen anything but the claim fee paid by their customer. When a customer calls them on their shortcomings they offer to paid the bill from any repairmen the customer chooses and then they do not pay it.