Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #669153

Complaint Review: Fletcher Jones Motorcars - Newport Beach California

  • Submitted:
  • Updated:
  • Reported By: Chris P — Pasadena California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Fletcher Jones Motorcars 3300 Jamboree Rd Newport Beach, California United States of America

Fletcher Jones Motorcars Fletcher Jones Mercedes is the most DECEIVING dealership in the nation Newport Beach, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I called Fletcher Jones Mercedes looking for a particular used car.  The agent verified that they have 3 of the exact model I was looking for.  I specifically told her that I am not interested in any other car but this particular color with specific options.  I even mentioned to her that I had to drive over 75 miles to get to them in order to make the purchase.  She said I guarantee you we have the car and we will beat any price.  


So my wife and I drive out there through traffic.  It took us almost 2 hours to get there.  Once we arrive and I ask the sales rep to show us the vehicle, he shows me a completely different car.  I ask him again to show me the specific car in which I had called in for.  He says that they don't have that car in stock.  I ask for the representative I spoke to to come down and verify why the car she said they had 3 of in stock is no longer available.  She wasn't willing to come out and meet with me.  

I asked for the sales manager.  The sales manager came out and couldn't explain to me why their marketing rep had promised that they had 3 vehicles in stock.  I got very upset and told him that I wasn't interested in their bait and switch techniques.  All in all I ended up wasting 5 hours with these people for no reason.  They claim to be the number one dealer in the country and yet they lie and cheat people out of their time and money.  

I wouldn't recommend any one purchase a vehicle from this dealership because they are crooks.  They rob people with their deceiving marketing reps and salesman.  They are the worst dealership I have ever dealt with. 

This report was posted on Ripoff Report on 12/07/2010 07:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fletcher-jones-motorcars/newport-beach-california-92660/fletcher-jones-motorcars-fletcher-jones-mercedes-is-the-most-deceiving-dealership-in-the-n-669153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now