FLOWER DELIVERY EXPRESS http://www.flowerdeliveryexpress.com/*** ** ******* ***** ***** *** Walled Lake, MI 48390 or:*** ** ******* ***** ***** *** Watford, United Kingdom, WD24 4YY, Company# 9740810 FLOWER DELIVERY RIP OFF Walled Lake Michigan

On Monday May 9, 2016 I ordered flowers on line to be delivered to a loved on the same day. At the near close of the day I checked the status of the delivery, which satated that the delivery was delayed, but had no reason.  When I contacted the service by email, I was returned a call by the alleged Co-CEO.  She left a message stating that she was sorry for the delivery delay and that she will give me 50.00 credit towards my next order.  I was pretty peed off but I considered it without a problem.  On May 10, 2016 my delivery still had not arrived to my loved one.  I then called the company to speak with someone, but I was placed on hold for 7 minutes, and then called back and was held on the phone for another 1/2 hour.  I then reached out via email, and let them know that I was not satisfied, and that the order did not arrive.  The representative told me that there was a delay due to missing information.  All day, no phone call, no email until late in the afternoon where I was then told about an issue.  I called the company again and spoke with someone, who then offered me apologies and offered me a 100.00 credit towards my next order.  I explained to her that I had already fulfilled my order through another vendor.  She put me on hold to speak with someone more qulaified, and then I was cut off for holding on too long.  I called back 6 times, and to no avail was I able to speak with anyone. I just wanted a refund, but I guess I am truly out of the money 83.00 +, due to me for this mess.  DO NOT USE THIS SERVICE.  IF ANYONE NEEDS TO ORDER FLOWERS FOR A LOVED ONE, Use the Local one in your AREA.  THERE ARE TONS OF THEM MORE RELIABLE THAN FLOWER DELIVERY EXPRESS.