• Report: #2329
Complaint Review:

Ford Motor Company

  • Submitted: Thu, May 25, 2000
  • Updated: Thu, May 25, 2000

  • Reported By:Brockton MA
Ford Motor Company
P.O. Box 43360 Detroit, Michigan U.S.A.

Ford Explorer 1997

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I purchased a 1997 Ford Explorer with 11,000 miles in November of 1998. Just recently, with only 38,000 miles, the timing chain went and I had to replace the entire engine. The warrantee was 3 years or 36,000 miles. I called Good Brothers Ford of Randolph, MA and Ford Motor Company, who both simply stated "sorry the warrantee is up, there is nothing we can do". I still have a year and a half of car payments to make and felt I needed to look into this further. I have been told by several mechanics that the timing chain should not be an issue in a '97 vehicle with only 38,000 miles. I have tried to obtain access to an engine warrantee to see if the part or parts which caused the engine to seize. were warranteed for a longer period. I plan to contact a few local T.V. Stations to seek help with this matter. I feel that Ford should compensate me and my family in some way. After all, the Explorer is suppose to be one of their top of the line vehicles!

This report was posted on Ripoff Report on 05/25/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ford-motor-company/detroit-michigan-48243/ford-explorer-1997-2329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Ford Motor Company

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?