• Report: #86612
Complaint Review:

Ford Motor Company

  • Submitted: Mon, April 05, 2004
  • Updated: Mon, April 05, 2004

  • Reported By:Omaha Nebraska
Ford Motor Company
5051 L St, Omaha NE Detroit, Michigan U.S.A.

Ford Motor Co. 4.2L Engines Poor quality Ford knew in good faith this engine was a problem they failed to inform owners Detroit Michigan

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My Ford 150 recently start clattering a lot, come to find out a known problem existed with this particular engine and no notification was ever sent for recall, I reached my warranty and extended warranty, and at 100,000 then engine trashed.

Ford's engineering in this design, a 4.2L EFI engine, was a thin wall in the water jacket, I've gotten quotes on replacement engines both Ford and After market, the After market provides a much better warranty 3 year 75k miles versus Ford's 1 year,. 36k miles. The Ford Dealer wants to charge in excess of $4400 for the replacement, an engine shop nearby will put in an after market Jaspar for $3200.00.. It is obvious that the Dealer Ford (Lithia, is not crediting the Core charges back on the bill)

I am peeved in several ways, #1 since this is in fact a known issue with this model engine and in particular a higher occurance of failure is well documented, Ford failed to notify and fix the issue. the fact the Ford knew in good faith this engine was a problem they failed to inform owners in a fashion early enough to fix the water jacket problem before it became necessary for a complete engine replacement.

If Ford intends to fix this problem they need to do so in a fashion consistent with the Engine replacement vendors that provide adequate solutions. The warranty coverage and pricing must be of a similar to justify ever using Ford Service and repair.

Omaha, Nebraska

This report was posted on Ripoff Report on 04/05/2004 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ford-motor-company/detroit-michigan/ford-motor-co-42l-engines-poor-quality-ford-knew-in-good-faith-this-engine-was-a-problem-86612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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