Complaint Review: Ford Motor Credit Company
- Ford Motor Credit Company
P.O. BOX 7172
United States of America
- Phone: 800-727-7000
- Category: Car Financing
Ford Motor Credit Company They repossessed my car even though my payments were current! Pasadena, California
*General Comment: alternative action
*Consumer Comment: Ambulance Chaser???
*Consumer Comment: On and off the face
*Consumer Comment: Righteous - if the OP is correct, she did NOT fall behind
*Author of original report: The Point
*Consumer Comment: Response to earlier poster
*Consumer Comment: One More Important Thing
*Consumer Comment: HMMMMMMMMMMMM !!!!
*Consumer Comment: Not that it matters...
*Consumer Comment: The bottom line...
*Consumer Comment: Has all the answer
*Consumer Comment: Gotta feel bad for the OP...
*Consumer Comment: Really just curious now..
*Consumer Comment: Yes and No
*Author of original report: No Business Sense?
*Author of original report: Cash for Clunkers Program
*Consumer Comment: Nope...still your attorney
*Consumer Comment: Now Class...
*Consumer Comment: Sorry, you are wrong again.
*Consumer Comment: That's a bit of a reach......
*Consumer Comment: Which type?
*Author of original report: Answering your question
*Author of original report: I understand....BUT
*Author of original report: YOU'RE WRONG!
*Consumer Comment: Ford Motor Cr Co does reposses if you file BK
*Consumer Comment: Glitch?
*Consumer Suggestion: Reason for the repossession.
*Consumer Comment: WRONG!
3 Days after Ford cashed my current months check I got a knock on the door at 10:30 pm at night.
I open the door and there is a man asking me if my name is me I was really scared because of his demeanor. Then he says to me that he is there to repossess my car. I tell him thats impossible because Im not behind on my payments. He demands my car keys and I tell him that I will not hand over my keys. I ask him for a phone number so that I can call his office and find out what is going on.
I called the number on the card he gave me. I told the person that answered (Im sure it was the cell number of the man in my driveway) that I didnt understand what was going on because I am not behind in my payments. He asked me if we had filed bankruptcy recently and I said yes.
Then he proceeded to tell me that Ford can repo my car even though our payments are current. I called my lawyer and due to a mix up (he thought that our bankruptcy case was still open, however it had been closed) he did not have us sign the reaffirmation agreement with Ford. He went on to explain to me that Ford can repossess my car even though my payments are current.
My husband called Ford Motor Credit and asked them why they kept accepting our payments when they planned to repo the car and the answer was, You were making voluntary payments. Wow! Our attorney also explained to us that due to a glitch in the law, they can accept payments AND take the car! He also said that most companies dont do that, but Ford is notorious for it!
Its very sad that in this economy where everyone is struggling to make ends meet, a company in which my husband was loyal to for almost 30 years would do that to us! We have ALWAYS owned Fords, but NEVER AGAIN will we EVER purchase another Ford! Ford is a heartless company that accepted a government bailout then turns around and does this to people that helped to make them a successful company!
This report was posted on Ripoff Report on 03/10/2012 10:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ford-motor-credit-company/pasadena-california-91109-7172/ford-motor-credit-company-they-repossessed-my-car-even-though-my-payments-were-current-p-851957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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