Report: #1077224

Complaint Review: Forever Young / Ron & Jennifer Zemp

  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013
  • Reported By: MJ DuncanPerez — Hillsboro Oregon
  • Forever Young / Ron & Jennifer Zemp

    Hillsboro, Oregon

Show customers why they should trust your business over your competitors...

I write this as a customer and a victim of the FOREVER YOUNG scam in Washington County, Oregon.

Club Tan closed the doors and moved across town around 2002.  For customers, the move was inconvenient and unprofessional but the company continued to provide services.  THEN became FOREVER YOUNG / Club Tan... eventually just FOREVER YOUNG.  Selling cut rate services to get their hands on cash and credit cards (I was quoted 97% off on one visit) became the focus of FOREVER YOUNG.  Staff were trained to lie and treated like doormats.  In turn the staff treated customers the same.  With it's horrible customer service, deceitful owners and staff, scheduling nightmares, unsafe and broken equipment, bad service and NO REFUND policy all touted by the overly plastic looking conartist owners Jennifer & Ron Zemp, FOREVER YOUNG began to pop up on the Better Business Bureau website.

March 2013, KATU news reported that "both the attorney general and the Better Business Bureau have received dozens of complaints that Forever Young laser medical spa mishandles payments and mistreats customers".

In April 2013, the KATU news invetigative reporters did another news story on Forever Young. 

In July 2013, after closing the doors on one location without notice, lying to customers, staff calling customers with offers of early pay off of package for a deep disount deal to get as much cash as possible and "hard selling" new packages to new customers knowing services would never be rendered, owners laying off staff without notice FOREVER YOUNG then posted messages on their website about a Sat closing date of the Tanasborne (Beaverton) location and then they cleared out in the middle of the night and ran into hiding on a Thurs prior to the posted closing date.

All of this leaving staff payroll unpaid and customers with no way to gain access to computers or documents showing how many thousands of dollars they paid for services they will NEVER receive. Then a shady "friend" of the Zemps from Tan Republic went on the KATU story stating that FOREVER YOUNG customers tannning packages would be honored and served at their location.  When customers showed up they got a "hard sell" from staff at that location and learned that there was no intention of "honoring" tanning packages already paid for at FOREVER YOUNG.  It was a another rip off stunt so the Zemps could get out of town to their new location in Nevada under the new business name SECRET YOUTH LASER CLINIC. They posted the EXACT SAME website, pictures and all, with the new name. Hard to believe that these scam artists left town, without being tarred and feathered since they stole thousands of dollars from people in Washington County, Oregon and blatantly set up shop in Nevada without the law stepping in somewhere to protect people!  THe "Rip Off Reports" on this company start back in 2011!  Time for the State Attorney General to step in and bring these con artists to justice !!!!

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This report was posted on Ripoff Report on 08/19/2013 07:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Owner of company

Nice try Adrianna

AUTHOR: Michael - ()

 Ex-employees are not behind this report. It's the former customers of Forever Young who were ripped off by the Zemps. And there is no misunderstanding to clear up. The Zemps ripped off their customers and employees in Oregon, and took our money to open their Henderson location, of which you are not the true owner. We're only trying to warn the unsuspecting, so they don't lose their hard earned money like we did.

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#2 UPDATE EX-employee responds


AUTHOR: Secret Body Corupt - ()

 Adriana, the "NEW Owner" is an extension of Ron and Jenn Zemp.  In fact, she moved from Oregon and LIVES IN THEIR HOME WITH THEM!  She worked for them at Forever Young in Oregon!  These people are all one and the same.  Serial crooks!  Their constant attempts to hide are pathetic.  Changing the name and now signing ownership over to a former Forever Young employee?  They did the exact same thing with Youthful Body in Prineville, OR.  Signing "ownership" over to James Lewis (Forver Young employee) to hide in the shadows and continue to collect profit.

  Don't be taken in or manipulated by these money hungry, greedy, dishonest people!  They are desperate to take peoples money!  She brought no staff from Oregon, she IS the staff from Oregon!

  Adriana has no money to buy a skateboard much less a laser clinic.  This is all a slide of hand through paperwork.  In real estate, it would be called a "straw buyer". 

  The Zemps are the money behind SECRET BODY.  What's their Secret...They are corupt thieves.

  Do your homework before signing ANY contracts or handing over any of your hard earned money.  Don't be fooled by all the name changes, new management or "New Owners"!  There are plenty of legitamate Laser Clinics in the area.

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#3 REBUTTAL Owner of company

New Ownership

AUTHOR: Adriana - ()

My name is Adriana I am the new owner and I took over on 10/16/2013. I am very excited to be apart of the community and will strive to give the best service possible. I am a hard worker and so excited to finally after all my years in medspa to be a part of the community Henderson. I have put everything I have into this store and I hope the Henderson community will welcome me with open arms. I have put my life savings into this business, I am dedicated to being here a long time. I am pleading with the residence of Nevada to please not ruin my dream and believe these ripoff reports. If you have any questions or concerns please feel free to contact me at 702-564-1982, I will be happy to clear up any misunderstandings. I have a well trained certified staff that are ready to give you the results you want. When I purchased the location I did bring my own staff in and as with any change in owner ship some of the employees did not want to stay on with the new structure and the way I wanted to move forward. Unfortunatly it looks like some ex-employees are trying to make it rough on me. Please feel free to come see me and see that there is nothing going on but great service and great lasers I am here 6 days a week.



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#4 Consumer Comment

Lisa Johnson Has Aids and worked at Youthful body

AUTHOR: Jessy - ()

 Lisa Johnson worked at Youthful Body on eastern and is a liar. She is making up lies because she is vindictive. I am her exgirlfriend I was with her 5 years and she is the most controlling vindictive person you will ever meet. She is the one posting all of these lies because she is borderline psychotic. Everyone needs to know she has aids and Lisa Johnson is murdering people by not telling them she has Aids! Lisa needs to be admitted to a phsychiatric ward or locked up so she can stop hurting people. Call her and tell her to stop 701-449-2180

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#5 General Comment

Secret Youth Changed their name to hide!

AUTHOR: Las Vegas Resident - ()

 Secret Youth, LLC. in Henderson, NV has been changed to SECRET BODY and changed their phone number to 702-564-1982.  Please pass along this information!  Ronald and Jennifer Zemp are trying to hide the truth from people and they must be stopped!

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