• Report: #337811
Complaint Review:


  • Submitted: Fri, June 06, 2008
  • Updated: Fri, June 06, 2008

  • Reported By:Portland Oregon
www.fotoconnection.com , New York U.S.A.

Fotoconnection Fotoconnection: Cons using Bait and Switch Brooklyn New York

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I tried to buy a Nikon D40X camera with 2 lenses for $1,074.99.

The day after the order was placed I recieved a call from a customer service person named Adam. He told me that the lens that was advertised did not have a motor in it, but he could upgrade the order and get me a motorized lens for $1323.99. I asked him if the wide angle lens that was in the package was included in the new price. He told me that the item was not a lens but a conversion kit. The lens is advertised as "Limited Edition 72mm 0.5X Pro Wide Angle Lens Panoramic." NOT as a "conversion kit."

When I began to complain about the different package, he told me he would throw in a leather bag, a UV filter, a 4-hour battery pack, and a "better tripod" all for the new price. (The old price included a bag, tripod, and battery.)

I again told him I wanted the original package with the 2 lenses. He told me the original telescopic lens was out of stock. He then told me that I had to purchase this package or no package at all.
When I tried to cancel my order, he became agitated and rude.

He told me that the original package doesn't exist and I should just buy the one that is offered.

Portland, Oregon

This report was posted on Ripoff Report on 06/06/2008 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fotoconnection/new-york/fotoconnection-fotoconnection-cons-using-bait-and-switch-brooklyn-new-york-337811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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