Report: #1128800

Complaint Review: Fountain Drive-In Cleaners

  • Submitted: Thu, March 06, 2014
  • Updated: Thu, March 06, 2014
  • Reported By: Gene — Greenacres Florida
  • Fountain Drive-In Cleaners
    4602 Jog Road
    Lake Worth, Florida

Fountain Drive-In Cleaners Fountain Cleaners / Rafael Lasprilla Completely Unsatisfactory Service Lake Worth Florida

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I DO NOT RECOMMEND THIS COMPANY! I work for the Government and I run a Private Security Company, so I have to wear a uniform. I have been using Fountain Cleaners, on and off, since 2010. Three out of the last four times I used their services, my order has been wrong. First, they promised me overnight service but it took two days. Second, I picked up my uniform shirt and it had a brown stain on the sleeve. Finally, I dropped off uniform shirts and pants and they did not complete the order in the three days promised, they needed two additional days. In addition, I always ask for extra starch and I receive it half of the time. I never asked for a discount before but this time I asked the young lady at the counter if I would get a one since it was the third time. She told me she had to call the owner, Rafael Lasprilla, and he told her to tell me not this time. I told her that they were losing a valuable customer and the young lady agreed.

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