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Report: #1435160

Complaint Review: FRAGRANCEGO - Elmhurst New York

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  • Reported By: A. Fernrod — Tempe Arizona United States
  • Author Confirmed What's this?
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  • FRAGRANCEGO 86-16 60th Ave Suite 6F Elmhurst, New York United States

FRAGRANCEGO FRAGRANCE PARK I placed an online order with FRAGRANCEGO and NEVER received my merchandise or a refund. Elmhurst New York

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I placed an order for $55.73 (Invoice #FGO-46602) with FragranceGo online, they charged my payment method and NEVER sent my merchandise. When I tried to reach out to them, they would not return emails or phone messages. Everytime I went online to check the status it said pending or processing. After about 35 days of waiting I checked again and the website was down and has been down ever since.

Now 3 months later, no refund, no merchandise ever received and nothing I can do about it. They are still advertising items on Sears.com under the shop fragrancego (http://www.sears.com/seller/fragrancego) The name of the company they used to process my payment was (Fragrance Park) with the telephone #551.998.4646 and the email address for customer service shows order@fragrancego.com

 

86-16 60th Ave Suite 6F
Elmhurst, NY 11373
9175194178
7183350538

Fragrance Park
5519984646

This report was posted on Ripoff Report on 03/20/2018 06:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fragrancego/elmhurst-new-york-11373/fragrancego-fragrance-park-i-placed-an-online-order-with-fragrancego-and-never-received-m-1435160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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