• Report: #1137808
Complaint Review:

Franklin Collection Service, Inc.

  • Submitted: Thu, April 10, 2014
  • Updated: Thu, April 10, 2014

  • Reported By: Jourdan — Fairhope Alabama
Franklin Collection Service, Inc.
PO BOX 3910 Tupelo, Mississippi USA

Franklin Collection Service, Inc. While attempting to resolve the debt I was bullied and belittled by a supervisor named Jeremy who stated "the balls not in your court lady. You need to pay your bills and you wouldn't be calling me". He went on to say "I don't know what it's like calling a debt collector because I pay my bills". When confronted on his behavior Jeremy stated "you must not like people, that's what your problem is lady" Tupelo Mississippi

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

While attempting to resolve a debt I spoke with at Supervisor named Jeremy who was condescending, rude, belittling and who completly contradicted the previous employee.  During this encounter I was told "you need to pay your entire balance because the ball isn't in your court lady, it's in mine".  He also went on to let me know "i don't know what it's like to call a debt collector, I pay my bills", "I wouldn't be talking to you if you payed your bills".  When confronted on his attitude and behavior Jeremy stated "I'm not the problem I think you just don't like people lady" and when asked if they use customer service skills when speaking to people Jeremy stated "no we don't do customer service over here... You can speak to someone else about customer service."  This experience was both humilitating and distressing.  I believe in common curtisy and respect regardless of the situation.  Franklin Collections Service, employees degenerates who persecute even those trying to resolve a debt... It's troubling to think how many lives have been negativly affected by this company that obviously lacks service skills, integrity and have no respect for humanity.    

This report was posted on Ripoff Report on 04/10/2014 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/franklin-collection-service-inc/tupelo-mississippi-38803/franklin-collection-service-inc-while-attempting-to-resolve-the-debt-i-was-bullied-and-1137808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Franklin Collection Service, Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?