Complaint Review: FRED ANDERSON NISSAN - ASHEVILLE North Carolina
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- Author Not Confirmed
- FRED ANDERSON NISSAN 629 BREVARD ROAD ASHEVILLE, North Carolina USA
- Phone: 828/252/0000
- Web: WWW.ANDERSONNISSAN.COM
- Category: Auto Dealer Repairs
FRED ANDERSON NISSAN TIRE REPAIR ASHEVILLE North Carolina
*Consumer Comment: Simple English
*Author of original report: SIMPLE MATH
*Consumer Comment: No, I do not agree
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I went into this dealership to have my Tire warning light checked as this was the third time it has come on in the past 9 months. My service advisor by the name of Darin Dupre said that it might be a sensor that has gone bad and the charge to check that out would cost me $70.00. One would think that a sensor would be covered under ones warranty coverage as thta is an electrical part. I said no. Just to check as to why the light was coming on. Come to find out about 10 minutes later, i had a wood screw in my tire and it needed to be repaired. I asked for the amount to repair the tire and he quoted me a price of $24.95 of which seemed quite high to me.
It was his Arrogance Way of trying to justify there cost that really got to me. Your paying for this beautiful dealership, the training of the tech working on your car and the time needed to repair the tire. ONE - it didn't take 10 minutes to repair the tire with a patch. TWO - i told him that the cost of a tire repair with a patch regardless of where it is done, use to be a $7.50 charge. He couldn't care more. Third - when you really think about this, a new tire cost is about one-third of what i was charged for this repair. While it is a nice dealership and i am a regular customer while my car is under warrany, one would think that customer service of a reasonable cost would be much needed here that a rip-off amount. ANYONE ELSE AGREE???
This report was posted on Ripoff Report on 04/17/2015 12:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fred-anderson-nissan/asheville-north-carolina-28806/fred-anderson-nissan-tire-repair-asheville-north-carolina-1223010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Simple English
AUTHOR: coast - (USA)
SUBMITTED: Wednesday, April 22, 2015
You reversed your statement. You initially wrote, “a new tire cost is about one-third of what i was charged for this repair” but you should have written, ‘The repair cost was about one-third of the cost of a new tire’.
“prices have gone way too high for a 10 minute repair”
Merchants have the freedom to charge whatever they want. It’s known as American Free Enterprise. We have the freedom to shop around.
#2 Author of original report
SIMPLE MATH
AUTHOR: - ()
SUBMITTED: Wednesday, April 22, 2015
A new tire cost for my car is about 75.00. so one third of that is 25.00 of which was close to the tire repair cost that i was charged for a patch repair. Regardless of how new a dealership is or how much it costs to train a tech to repair a tire, prices have gone way too high for a 10 minute repair. 7.50 is was it use to be for a patch repair.
#1 Consumer Comment
No, I do not agree
AUTHOR: coast - (USA)
SUBMITTED: Friday, April 17, 2015
A rate increase is not a rip-off.
“when you really think about this, a new tire cost is about one-third of what i was charged for this repair.”
Really? Your new tires cost only $8 each?
Auto dealers charge more than independent auto service locations. You do not have a valid complaint.
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