• Report: #142978
Complaint Review:

Freedom Imports

  • Submitted: Mon, May 16, 2005
  • Updated: Wed, May 18, 2005

  • Reported By:Sachse Texas
Freedom Imports
13401 Denton Drive Dallas, Texas U.S.A.

Freedom Imports Aka Freedom Scooter Sells go karts with dangerously defective steering and will not honor warranty ripoff Dallas Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Purchased 10 Explorer KD-150FS go karts from Freedom Imports, a Dallas distributor. These karts have defective ball-joints that break, causing loss of steering and control. Four of the first five karts broke in the first hour of use. Informed seller of problem via email and was informed that they did not have replacement parts. Repeated emails were then ignored. Made personal trip to Freedom Scooters offices. Salesman Marquez Jeffries took my info and promised to have Sales Manager contact me.
Have had no reponse.

Brand new kart - steering strut broke within 5 minutes

I have $13,000 invested in go karts that are completely useless as is. I can't sell them in the current condition as they are too dangerous and someone will get hurt. Apparently Freedom Imports doesn't care about customer service or whether someone will get hurt in one of their defective karts.

I'm willing to work with Freedom on exchanging 2 of the defective karts that were damaged when the front wheels came lose and damaged the frames. I'll keep the rest and fix IF they will supply the parts.

Amazingly the salesman at Freedom knows about these defective karts, but mentioned that the warranty is only 30 days. How convienent, they're managed to ignore me most of the warranty period. Bottom line is...Freedom Imports knows that these are defective and dangerous karts, but choses to do nothing about it.

Wylie, Texas

This report was posted on Ripoff Report on 05/16/2005 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/freedom-imports/dallas-texas-75234/freedom-imports-aka-freedom-scooter-sells-go-karts-with-dangerously-defective-steering-and-142978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Freedom Imports

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?