Report: #1170701

Complaint Review: Freight Broker Institute/Tom Mercer

  • Submitted: Tue, August 19, 2014
  • Updated: Tue, August 19, 2014
  • Reported By: John — Bakersfield California
  • Freight Broker Institute/Tom Mercer

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Freight Broker Institute/Tom Mercer Tom Mercer CEOLoad N Go LogisticsShipper Pro Freight Broker Training Scam! Pretends to be a Freight Broker, Trainer, CEO, Owner of Load N Go Logistics and Shipper Pro. Starts training classes on Skype and then by the end of a month (just enough time to collect on reoccurring charges) starts having class delays and finally goes MIA. Charged $340.00 enrollment, $50'00 Certification classes, $85.00 per month for Shipper Pro Software, and $250.00 per month Sub-Broker Franchise Fee Milan, TN. TN.

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Tom Mercer CEO Freight Broker CEO CEO Shipper Brokering Software! 1 Phone number at least 4 companies, three differnt addresses. Charged me $340.00 for his freight broker training program, $85.00 monthly brokering software, $50.00 certification program, and $250.00 monthly Sub-broker franchise. I completed the certification training but never got to take the test or recevie the certification. Completed just shy the Freight Broker couse materials and Skype classes, Never got the Sub-Broker Franchise Log in and passwod for Load N Go Logistics, the Shipper Pro Software is useless unless your in Load N Go Logistics Firm or another firm. Tom Mercer played the role of experianced Freight Broker CEO and Trainer a one man show it seems. Spends alot of class time sharring long winded storries from his past and pretending to be up-right and honest a man to trust. [continued below]....

..... But it all goes south as problems with Skype seem to plauge classes and then appointment Tom shceduel with you never happen then Tom Mercer and any communication with Load N Go logistics, Shipper Pro and Freight Broker Institute are lost. You can still access there websites but may be locked out of some trainning materials and will not be contacted by any means by the three companies unless at time Tom Mercer selects you to randomly contact with obscure information for his disapearance. In my situation he seemed to be out of country and traveling, or always buisy on the phone setting us up with a call center, or making appointments with random students to work with them on special concerns. I managed to stay in contact with most of the students as we shared info over Skype, email and phone calls. I even was able to contact student who had gone into LoadNGo Logistics but had also lost contact with Tom Mercer. It has been about 3 weeks sence my last contact with Tom Mercer when last he told me he would call me and set me up in LoadNGo Logistics. Now I suppoe some of you are thinking Tom Mercer may have a legitimate excuse, like a traveling accident, a death, or another excuse. You see He mentioned none of thoughs problems durring his random contact with me or other students, in fact he was always just bussy on the phone and in route to his supposed home in Milan, TN. Seems he never arrived there and couldent call fax email or text anyone about it.So maybe he got delayed lost his phone and laptop and maybe he lost all our contact info. The fact that there are at least 2 other simulare complaints from different dates and even years I have come to the conclusion that we all got scamed. Facts Load N Go Logistics has a regitered Broker Authority with FMCSA but It start date is Feb 2014 and Tom Mercer is not listed on the Authority in any way but the phone number is the same. Tom often mentioned his step fateher as being a baptist Precher and that he was raised to be of good morals and honest leading you to believe in his trustworthyness. I have spoken to 3 persons who are in his firm but they arent in a building with Tom but work from home. All thies 3 persons have lost contact with Tom Mercer also and nobody from Load N Go Logistics have contacted them. A one man scam thats what I call it. If you call Pay Pal and or you Bank they will work with you to file a complaint and help retrieve your funds if possible. Thank You

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This report was posted on Ripoff Report on 08/19/2014 05:15 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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