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Report: #1466592

Complaint Review: FRONTIER COMMUNICATIONS /VICTORVILLE - VICTORVILLE CA

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  • Reported By: richard — Phelan United States
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  • FRONTIER COMMUNICATIONS /VICTORVILLE VICTORVILLE , CA United States

FRONTIER COMMUNICATIONS /VICTORVILLE disshonest,insulting therefore the employer is a rip off VICTORVILLE CA California

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total service is a rip off {only provider available that the issues are about dishonesty ,therefore criminal matters ,that the employees of frontier lack of common respect for the consumers and the consumer is the wheel of the economy therefore providing a paycheck and or source for a personal life of the insulting disrespectful individual that make life much harder then it needs to be the cause for the rip off report is exactly what it is to the core a RIPPOFF .

FOR THE FOLLOWING DISHONEST ACTS by employees of frontier after they took over for verizon internet speed was 54 mps and the bill after 20.00 for life line was 57.00$ per month ,that a flyer from frontier announcing the take over the CEO promised the service and the price will remain the same in 2015, Frontier Communications after the take over INSULTED A LOT OF CONSUMERS by claiming THAT THE LINES ARE UNDERGROUND AND OLD THAT THE HIGHEST SPEEDS THEY CAN BE DELIVERED BE between 5 and 1 mps and all household that been used a minimum of 25 mps now have to work with 1-3 mps ,as mentioned i was not the only consumer that NOTICED the Production on the internet was gone and now we are double charge for high speed internet connection service. here is the data of speed delivered ping 14 download 1.01 mps upload 0.75 mps 35..x 2 = 70.00 that trying to reason with employees resulted in a "personal account } dishonest is sounds better then criminal but the act is still wrong. the internet is included in the basic service and or program "essential "it was 57.00 with verizon and now in 2 years the bill has doubled and to date is 117.00 that based on the facts presented above and or the consumer was trying to reason with a supervisor for the tech dept based on the speed ,then unable to create new password because the server does allow the IP and modem to function as normal {i.p address } is flagged therefore the server is the middle man{everything to the modem}the modem can be controlled by a employee at the local location ,as the speed is increased and or degreased manually by a employee,

that on about 10.30.20918 the company was contacted and that the double charge ,internet speed manipulation of the modem ,monitoring the telephone ,then no wi-fi service and no email address assigned by frontier, THAT A SUPERVISOR NAMED AMANDA promised the speed to increase as the contract she claims to have up to 3 mps ,that was a perjury count 1 ,then the other employees they call them self technical support ,advised me to get a neighbor to help ME to set up the email ,that i am computer ;littered and or have a A-1license as a computer technician ,therefore the employees only have to say to get a neighbor to help ,based on common respect that employee needed to be disciplined, without discipline the respect does not exist, that a kid can call 911 ,therefore the changes of the law removed the respect from society. a true and recorded fact , flag is human set {data entry} that frontier has my name and address flagged and no other provider will sell me service of internet ,that includes satellite internet be cause the air and or the waves are denied to get to the house , ,undeniable RIPPOFF and or in violation of pc 518 {extortion }you take our s***{any poop shoot working for frontier }is able to insult the consumer by action you will have no service ,that is fact .

therefore i am a victim of organized crime by a flag in the account set by some hate full individual that does nor like the true facts and or unable to admit a mistake and attorneys become hostile based on the position in society, to have to hire a attorney to talk to the Utility company is to much to accept and or presents a consumer concern. WHEREFIORE i feel obligated to report a rip-off based on the fact mentioned above that i am not the only consumer that must tolerate to be insulted by providing a living for employees and not to mention the stock holder who are also a victim by the disrespectful service by employee acting on behalf the cooperation, that has failed the consumer by double charging without any remorse and or guilt .,therefore the fine line on what is proper and what is not proper does no longer exist and or is not in the teaching of a child, due to the importance of the internet in today's society {convinence}and trying to save trees {paper }to go paperless ,but if the employee at frontier is not in a good mood the consumer will never know what is going on in the account, because the providing of internet a "homosapien is in control and at least 50 % of the planets inhabitants are of perfect creation{not only attorneys have an ego complex as the employees at frontier are such incompetent creatures, that abuse of employment is hereto the primary cause ,that they{customer service }professionals belong to a clique that claims to be a perfect creation and are always correct .and when presented with the true fact they will become primitive and will hang up or become hostile by "flagging" the account for the next member of such insulting community and or clique that would not have a life{paycheck}. without the consumer ,that is simple reasoning but to complicated for a Customer and or consumer service employee at frontier, and that iu am not the only one being insulted based on the extortion and or personal account services ,that i will list the following names of supervisors that are NO LONGER a powerful creature because the option of early retirement was accepted therefore are not in the place they would like to be {supervisor at home is not the same creature then at a working place.

Tressa Kentner, Ann Gillette, Lori Flores the named supervisors are responsible for this personal treatment by any "poop shoot}claiming to be a consumer service specialist in the name of Frontier communication }and that the true fact does hurt i will keep you all informed because i strongly believe that to be dishonest will not pay off thanks for reading

This report was posted on Ripoff Report on 11/04/2018 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frontier-communications-victorville/victorville-ca/frontier-communications-victorville-disshonestinsulting-therefore-the-employer-is-a-rip-1466592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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