Fry's Electronics - Outpost.com ripoff Las Vegas Nevada

Its a nice store if it interests you, if you like it and the price buy it.

Any store can do strange things.

I read the one from the worker in Texas, that works at a Fry's in Texas, it was Nevada not Texas where it happend, wrote about what he should do and how to behave. Steve said its not his intent to misbehave, I have faith in that.

I have seen how people like to hide the truth about there faults, and shift the blame, I saw alot of it from that guy working in a Fry's in that Texas store.

You would think someone would understand and help, what he did was more like white wash or brain wash, or sweep it under the rug.

Insults don't make customers welcome.

I read the Fry's ad each week and it does say that "prices and selection shown in this advertisement may not be available online at Fry's website: www.Outpost.com"

Key word is: may not be there.

Nothing about prices being different.

Go to most any other website, what you see is what you pay in the store. I went to Best buy.com and it was $10 dollars less, when I told them they sold it for $10 less.

Its great to go to a store and buy and take it home, or I found many things on the internet cheaper than going to a store, I did not need to get into the car and go all the way there.

How could he possibly call before going, its a long wait sometimes on the phone, sometimes you get there and what you hear is not what it was. Also you see the ad and have faith, you know the phone might be busy.

I have shopped at a local FRYs here in Wilsonville, Oregon. I bought a brand new desktop PC last year. The box had been previously opened but contained a sticket that said "Open Box, all materials enclosed". They did not have a factory sealed box so I bought one of rhte "Open Box" for the same price as a new PC. When I got it home, it was missing all the manuals and restore disk. It had already been setup for another user and they even installed some games and a printer. This was not a new PC. I was very unhappy. Frys would not take it back without charging me a "restocking fee" and I went off on them. How dare they charge me full retail price for a used PC. I finally got the restore disk and a manual that they found "laying around". I still shop there, but I only buy factory sealed merchandise from them.

What happens, happens. If something happens to you, and you find strange things happening, it happens. I try to describe as best as I can, its the facts, or I could get blamed for false statement, not a good thing to do to someone. People have faults yet there are people willing to do good or something else. Some people I don't think are smart enough to comment about things they don't know. Does it change anything to complain, when nothing changes, or to report something and be abused for reporting it. Yet things get better because it was understood and its past. It never said anything false to abuse some one with, things happens, its either corrected, coveredup, or something to worry about. I made mistake when I child, silly to thing I still do them, anything possible when someone worries about things that are no longer important. Or if there caught doing it, yet not concerned about solve the problem, that is something different. Anyone can read somthing and think anything about something written or spoken. It can be possible to not know where my thoughts are or where they will be days, weeks, or years from now. Anyone can print something and mislead someone, who gets the blame, or the blame for reporting it. This is not a perfect world, mistakes or problems happen. It could be any store and be abused or later never happen again, the service at a store can be different from one person to another, either real or fake, it happens. Who worries about it, to either change to something better, or fake it and care less. Who cares enough to report something, and get a good response, yet to some nonsense for reporting being abused. Yet some get help with the problem. I think someone worries to much about things written or said, that have not much importance, you don't know where my thoughts, are today, or tomorrow, or the future.

Where else but Fry's could you get a 21" CRT ViewSonic Graphics Series G810 refurbished monitor for only $200.00! Even Outpost had it at that price, but I didn't want to pay shipping, so went to the store and got one.

Yes, you have to be a little more careful when buying refurbished items, but the salesman was more than happy to take it out of the box, hook it up to a computer and show me it worked fine. I couldn't be happier with it.

Steve, I think you have jumped on the 'flame Fry's' bandwagon and nothing could make you happy. Find another place to purchase what you need from and then you won't have so much stress in your life.

I build my own computers and Fry's in the place to go for great prices and I have yet to have any problems with anything I've purchased from them. Same goes for Outpost. I've been dealing with them for the past 8 or 9 years. Haven't had one problem at all.

I would recommend Fry's to anyone who wants to get good computer parts and a low price.

While I am not saying that you're wrong, or that this never really happened, I would like to point out that Fry's has a very solid reputation in the Vegas IT community. If everything is as you say it is, then I believe it to be out of character for Fry's. Perhaps the ad agency screwed up. I love Fry's, and so does everyone I know. We wait with anticipation for the new "geek porn" ad from Fry's. Geek porn refers to Fry's ads alone. Fry's does have one major problem though. None of the sales staff knows what they are talking about. Don't ask them for help. If you don't understand what you need to get, then find someone who does to go with you. Again, I'm sorry you had this experience, but felt I had to at least mention that it was an out of the norm experience for most of us.

While I am not saying that you're wrong, or that this never really happened, I would like to point out that Fry's has a very solid reputation in the Vegas IT community. If everything is as you say it is, then I believe it to be out of character for Fry's. Perhaps the ad agency screwed up. I love Fry's, and so does everyone I know. We wait with anticipation for the new "geek porn" ad from Fry's. Geek porn refers to Fry's ads alone. Fry's does have one major problem though. None of the sales staff knows what they are talking about. Don't ask them for help. If you don't understand what you need to get, then find someone who does to go with you. Again, I'm sorry you had this experience, but felt I had to at least mention that it was an out of the norm experience for most of us.

While I am not saying that you're wrong, or that this never really happened, I would like to point out that Fry's has a very solid reputation in the Vegas IT community. If everything is as you say it is, then I believe it to be out of character for Fry's. Perhaps the ad agency screwed up. I love Fry's, and so does everyone I know. We wait with anticipation for the new "geek porn" ad from Fry's. Geek porn refers to Fry's ads alone. Fry's does have one major problem though. None of the sales staff knows what they are talking about. Don't ask them for help. If you don't understand what you need to get, then find someone who does to go with you. Again, I'm sorry you had this experience, but felt I had to at least mention that it was an out of the norm experience for most of us.

While I am not saying that you're wrong, or that this never really happened, I would like to point out that Fry's has a very solid reputation in the Vegas IT community. If everything is as you say it is, then I believe it to be out of character for Fry's. Perhaps the ad agency screwed up. I love Fry's, and so does everyone I know. We wait with anticipation for the new "geek porn" ad from Fry's. Geek porn refers to Fry's ads alone. Fry's does have one major problem though. None of the sales staff knows what they are talking about. Don't ask them for help. If you don't understand what you need to get, then find someone who does to go with you. Again, I'm sorry you had this experience, but felt I had to at least mention that it was an out of the norm experience for most of us.

You have a right to wonder if this is real, helpful, yet only try to discredit me. If this happend to you, would complain, or be something else. I chose to explain. I would pray to believe what is real, try to find what is real, pray it is, if it was your problem, if I find I should believe you or not. It appears expect me to be blind to this, or disoriented or ashamed. This is not about a lynching or about putting someone out of business. If I was newspaper reporter, it should be about the facts. Reality, is about what we find, and assume to be real and not about presume it to be real. Reality is not a mistake. Should I think, don't like reality and I wasted my time trying to explain this. This is not about fact finding and help be a better person with a mistake. You have right to wonder if there is a misunderstanding, you expect me to misunderstand instead. How many more people what to explain away my problem, as fake, or as if I'm some awkward person. I could make a mountain out this mole hill, yet you prefer to expand upon the lie, I would not need to discredit you, truth does not discredit, it reveals, why live in darkness, knowing the truth is all that matters. How far can this explaination be twisted into something else. 1. Its written may not be found online, "Prices and selection shown may not be available online" plain and simple, its limited to what is written. 2.Its not written "Prices and selection may not be available online and prices may differ between Fry's and Outpost.com". I now know I can research the internet, if I can find a better place as a customer to shop, smart shopper, it can be easy to find a better price. If I go to a store to shop, I don't expect my intelligents to be discredited. You expect my honesty and expect my self control, you better not be the exception and be abusive. Your always friendly, I must be fortunate. The problem is not about being friendly. Bait and Switch, its defined as say or write one thing yet do another. Therefore you write one thing yet have a hidden meaning, revealed, the way you feel the need to later. 3. Writing in your newspaper ads what you claim it has, has nothing to do with customers switching products, you never once claimed it was part of a plan or a typographical error, just made the effort to discredit me as strange misleading person, which is it 5400 or 4200, you wrote, later its 4800, never wrote that. I clearly wrote its 4200 or 5400, I'm just sure, its not 7200RPM, if I proved it was 7200RPM it would be silly to return it.

You have a right to wonder if this is real, helpful, yet only try to discredit me. If this happend to you, would complain, or be something else. I chose to explain. I would pray to believe what is real, try to find what is real, pray it is, if it was your problem, if I find I should believe you or not. It appears expect me to be blind to this, or disoriented or ashamed. This is not about a lynching or about putting someone out of business. If I was newspaper reporter, it should be about the facts. Reality, is about what we find, and assume to be real and not about presume it to be real. Reality is not a mistake. Should I think, don't like reality and I wasted my time trying to explain this. This is not about fact finding and help be a better person with a mistake. You have right to wonder if there is a misunderstanding, you expect me to misunderstand instead. How many more people what to explain away my problem, as fake, or as if I'm some awkward person. I could make a mountain out this mole hill, yet you prefer to expand upon the lie, I would not need to discredit you, truth does not discredit, it reveals, why live in darkness, knowing the truth is all that matters. How far can this explaination be twisted into something else. 1. Its written may not be found online, "Prices and selection shown may not be available online" plain and simple, its limited to what is written. 2.Its not written "Prices and selection may not be available online and prices may differ between Fry's and Outpost.com". I now know I can research the internet, if I can find a better place as a customer to shop, smart shopper, it can be easy to find a better price. If I go to a store to shop, I don't expect my intelligents to be discredited. You expect my honesty and expect my self control, you better not be the exception and be abusive. Your always friendly, I must be fortunate. The problem is not about being friendly. Bait and Switch, its defined as say or write one thing yet do another. Therefore you write one thing yet have a hidden meaning, revealed, the way you feel the need to later. 3. Writing in your newspaper ads what you claim it has, has nothing to do with customers switching products, you never once claimed it was part of a plan or a typographical error, just made the effort to discredit me as strange misleading person, which is it 5400 or 4200, you wrote, later its 4800, never wrote that. I clearly wrote its 4200 or 5400, I'm just sure, its not 7200RPM, if I proved it was 7200RPM it would be silly to return it.

You have a right to wonder if this is real, helpful, yet only try to discredit me. If this happend to you, would complain, or be something else. I chose to explain. I would pray to believe what is real, try to find what is real, pray it is, if it was your problem, if I find I should believe you or not. It appears expect me to be blind to this, or disoriented or ashamed. This is not about a lynching or about putting someone out of business. If I was newspaper reporter, it should be about the facts. Reality, is about what we find, and assume to be real and not about presume it to be real. Reality is not a mistake. Should I think, don't like reality and I wasted my time trying to explain this. This is not about fact finding and help be a better person with a mistake. You have right to wonder if there is a misunderstanding, you expect me to misunderstand instead. How many more people what to explain away my problem, as fake, or as if I'm some awkward person. I could make a mountain out this mole hill, yet you prefer to expand upon the lie, I would not need to discredit you, truth does not discredit, it reveals, why live in darkness, knowing the truth is all that matters. How far can this explaination be twisted into something else. 1. Its written may not be found online, "Prices and selection shown may not be available online" plain and simple, its limited to what is written. 2.Its not written "Prices and selection may not be available online and prices may differ between Fry's and Outpost.com". I now know I can research the internet, if I can find a better place as a customer to shop, smart shopper, it can be easy to find a better price. If I go to a store to shop, I don't expect my intelligents to be discredited. You expect my honesty and expect my self control, you better not be the exception and be abusive. Your always friendly, I must be fortunate. The problem is not about being friendly. Bait and Switch, its defined as say or write one thing yet do another. Therefore you write one thing yet have a hidden meaning, revealed, the way you feel the need to later. 3. Writing in your newspaper ads what you claim it has, has nothing to do with customers switching products, you never once claimed it was part of a plan or a typographical error, just made the effort to discredit me as strange misleading person, which is it 5400 or 4200, you wrote, later its 4800, never wrote that. I clearly wrote its 4200 or 5400, I'm just sure, its not 7200RPM, if I proved it was 7200RPM it would be silly to return it.

You have a right to wonder if this is real, helpful, yet only try to discredit me. If this happend to you, would complain, or be something else. I chose to explain. I would pray to believe what is real, try to find what is real, pray it is, if it was your problem, if I find I should believe you or not. It appears expect me to be blind to this, or disoriented or ashamed. This is not about a lynching or about putting someone out of business. If I was newspaper reporter, it should be about the facts. Reality, is about what we find, and assume to be real and not about presume it to be real. Reality is not a mistake. Should I think, don't like reality and I wasted my time trying to explain this. This is not about fact finding and help be a better person with a mistake. You have right to wonder if there is a misunderstanding, you expect me to misunderstand instead. How many more people what to explain away my problem, as fake, or as if I'm some awkward person. I could make a mountain out this mole hill, yet you prefer to expand upon the lie, I would not need to discredit you, truth does not discredit, it reveals, why live in darkness, knowing the truth is all that matters. How far can this explaination be twisted into something else. 1. Its written may not be found online, "Prices and selection shown may not be available online" plain and simple, its limited to what is written. 2.Its not written "Prices and selection may not be available online and prices may differ between Fry's and Outpost.com". I now know I can research the internet, if I can find a better place as a customer to shop, smart shopper, it can be easy to find a better price. If I go to a store to shop, I don't expect my intelligents to be discredited. You expect my honesty and expect my self control, you better not be the exception and be abusive. Your always friendly, I must be fortunate. The problem is not about being friendly. Bait and Switch, its defined as say or write one thing yet do another. Therefore you write one thing yet have a hidden meaning, revealed, the way you feel the need to later. 3. Writing in your newspaper ads what you claim it has, has nothing to do with customers switching products, you never once claimed it was part of a plan or a typographical error, just made the effort to discredit me as strange misleading person, which is it 5400 or 4200, you wrote, later its 4800, never wrote that. I clearly wrote its 4200 or 5400, I'm just sure, its not 7200RPM, if I proved it was 7200RPM it would be silly to return it.

I shop at fry's all the time. Never once have I gotten a bait and switch that was detrimental to myself. If anything the only Bait and Switch I got was to my benifit.

Fry's carries alot of refurbished items, as a result on occasion you have to return items until a piece is working properly.

Sometimes the wrong thing gets put into the wrong box, and not at the fault of the store, but rather the consumer attempting to rip off the company.

Example. Buy an expensive motherboard, and a cheap motherboard. Put the cheap motherboard into the expensive motherboards box, and return it for another expensive mother board.

I got a box that was for a high end motherboard and contained a low end one. It was one at a reduced price, indicating that it had been returned before. Took it back because the board inside the box wasn't the same as the one outside, and guess what. I got a brand spanking new one of the good motherboards, at a price of a returned low end motherboard.

Prices online are only good online, not necssicarily at the stores, and any time I am looking to take them up on an advertised special they direct me to the proper product.

I think if you bought a hard drive that was supposed to be 7200 and only got a 4800, it was a return and a consumer scammed the company. And if you had taken it back they would have exchanged it for you gladly.

#1. The Computer was easier, I can see it. When I was there I knew what happend, to late to use the Phone.
#2. If its not printed, its not there: (Prices and Selection) may not be available online.
#4. If it where printed: "Fry's and Outpost.com prices and selection may not be the same, they may be different". Then we see it, we don't read minds, we read words.
#5. You call yourself spokesperson for Fry's or Outpost.com your too far away for me to shop there, its not possible for me to be there. I can't possibly return something there. You told what its like in that store, its not possible to see the same thing here. Each store is different they said.
#6. You have an overactive imagination, You can't spot a lie, because you can't tell the truth. We never meet each other, we never meet in the same store. Therefore you can't spot a lie.
#7. You read what I write and distort what I write, your misleading not me, I was honest about what I saw, you don't know me, I know myself better than you.

You can see it too, if you look. If I can best put this in perspective, I can therefore do what I planned. To know or be aware of a subject and see the response people have can prove how bad people can get in there need to coverup something or to dismiss the facts. The world is open to the public, if your true and wise about what is written at this site or other places, if your unwise about things silly things happen, strange understandings, strange comments can happen. The silly statements about things they know too little about, that don't help. I tried to be honest about all of it, the public will read what I wrote and what others wrote. I get the feeling that if the spokespersons for Fry's Electronic or Outpost.com would stay with the facts and start researching the subject would be better without supposition or slander. The public can see me and you and read, can understand or is mislead to believe a lie, or misunderstand, or see, because it is there to see. Whatever it should be, its stated as being it. Your attempt at making me appear to think as you please as you feel the need to, will only make you look foolish to others in your vain attempt, in that vain attempt at showing the true subject. I had 2 things, You warned me or suggestion about returning something, I was not returning it, the one you think I did. Only what was misrepresented I returned. I would not act that bad to return it, I only exposed, or revealed what I did. I only returned what was misrepresented with the other. That I quoted what was written, that is not a shame, what is a crime is to alter the truth and say or write I did it, slander. Its quoted as only that, if you expect another understanding, its not written and you better write it. Bait and Switch is a term I used to explain the fact as they explained it. On the computer then in the store, yet different. Anything written words would prove you did, if I wrote it or someone wrote it, its there. You don't need to assume, lie, presume I wrote something else. Sure once written and submitted it can't be changed, why presume I wrote it, in your vain attempt at writing I wrote something bad or do you always plan to write what I never wrote, when you know its not written, only to affect the outcome of what you write. It does not write prices will be different, read it again, no where does it write "be prepared that prices may not be the same at Fry's or Outpost.com, they can be different". It only writes: Fry's Electronics Outpost.com "Prices and selection shown in this adverstisement may not be available online at Fry's website: www.Outpost.com", it writes ...(Prices and selection)...may not be available online, I have two eyes to see with, your silly tales about what you think is written, or your silly tales about what you think I did or wrote, is just that. You think you discovered me in a lie, that in fact is to lie that something different happend, without researching what really happend and being helpful.

You Wrote "Prices and selection shown in this adverstisement may not be available online at Fry's website: www.Outpost.com" No where does it write prices may differ between them. "

In simple english it means that what might be advertised in the paper as on sale at Fry's may not be available on Outpost.com . Outpost is NOT operated by Fry's simply owned by Fry's.

The plain and simple truth is, Fry's buyers buy their products from the manufactorer and supply them to their retail stores directly with full control over both price and quantity and our buyers supply products to Outpost.com with the agreement that Outpost will pay them back in full for the products supplied after that its Outpost's decision whether to let the price stay at its current value or change the price NOT Fry's.

You also wrote "The ad states $119, or $119.99, and after rebate $99, or $99.99, when I get to the store after I see what a waste of time it was, you say I ask nobody, yet I had to ask someone, I asked because it was the only way to find it, 2 or 3 people said it cost near $149 and showed what the screen showed and said its the only one they have, among 3 to 5 they sell in the Computer."

Thats a false and misleading statement.
When you come to our store we have the rebated item clearly marked by a yellow sign either under or on top of the product, with information in which it tells you that its either a instant rebate which means its a Fry's rebate or its a mail in rebate which is a manufactorers rebate.

You also wrote "I asked because it was the only way to find it, 2 or 3 people said it cost near $149 and showed what the screen showed and said its the only one they have, among 3 to 5 they sell in the Computer. "

Again thats a misleading statement.
Among the 3 to 5 what? do you mean our stock of the item on sale or different items provided by Fry's? Please provide more clairty on your statement.

You also wrote "The External Hard Drive was the memory I returned because it was not as pictured, your ad said it was 7200RPM, It was 4200RPM or 5400RPM in reality."

Once again thats a misleading statement.
Is it 4200 RPM or 5400 RPM? It can't be both its physically impossible, its either one or the other. Did you look closely at the products packaging and the plu number of the ad item to compare them?

Also you wrote " You don't need to fool the public with bait and switch ads that come out every friday, and the one page ad some other days."

Baiting and switching is a illegal practice in the state of Texas and most other states including the Fry's in question and you need to report your accusation to the proper authorities.

If the store is too far as you say, then why can't you call ahead to see if:
1) the item is in stock
2) their price?

I dont go out driving until i know that the item will be there.

The only place that wrote "Fry's Electronics Outpost.com" in a more recent Friday, 4 page ad, this time was lower left middle page and lower back page. I find only written, this: "Fry's Electronics Outpost.com SHOP ONLINE www.Outpost.com *Advertised prices valid only in metropolitan circulation area of newspaper in which this advertisement appears. Prices and selection shown in this adverstisement may not be available online at Fry's website: www.Outpost.com" No where does it write prices may differ between them. You did not write they differ in price, only ..."may not be available online". As I said before I don't use Profanity and I did not buy the memory chip, the RAM chip, and not now seeking to return it, I found someplace cheaper. I was at home using my computer having faith in what is written at Outpost.com. The ad states $119, or $119.99, and after rebate $99, or $99.99, when I get to the store after I see what a waste of time it was, you say I ask nobody, yet I had to ask someone, I asked because it was the only way to find it, 2 or 3 people said it cost near $149 and showed what the screen showed and said its the only one they have, among 3 to 5 they sell in the Computer. The External Hard Drive was the memory I returned because it was not as pictured, your ad said it was 7200RPM, It was 4200RPM or 5400RPM in reality.

I did some research on the internet, I no longer need Fry's or Outpost. I find something better, a better price, and more honest. You don't need to fool the public with bait and switch ads that come out every friday, and the one page ad some other days. Its plain to see and at the top of the page, "Fry's Electronic and Outpost.com" now who is fooling who? As far as Profanity goes, I don't know your interest in it, I never would need to do it, therefore you need not worry about. Strange it appears you think I wrote something I did not, I thought I clearly stated it. Lets see how clearly this is, yours was, that brand of memory for $149, I bought another brand of memory that cost $102, it was in my house the next day from Fedex, same type of memory, 1GB PC2700 DDR, and made in USA from a new company in California. Why do I need to spend $100 more when I can buy somewhere else for less. Strange I don't recall writing I bought yours and took it back. I could be tricked into thinking I'm getting something special after that long trip getting there. How many companies say one thing and do another, I see many ads on the internet, "its free", if its free then why does it explain later it must be paid for. You clearly wrote in yours ads in very small print on the last page, your prices may differ between the two. If that was so important to write, why was it small and hard to see, and on the bottom of the last page. I thought you were caring and helpful, someone else would put them together,"Fry's and Outpost" and nearby large enough to read to insure there is no misunderstand that the price may differ. What would happen if everyone used there Computer to research, then went to the store and suprise, its prices are different and tell you its not important, it would not be a problem most likely when its less or much less.

Outpost.com is a sepereate company owned by Fry's Electronics but Operated by Outpost.com.
While many prices on Outpost.com do reflect what our physical stores prices usually are they are not bound by our corporate offices to set their prices the same as the physical stores you might visit. Also the PLU number used to identify a product may not be the same on Outpost.com as it is in the store though most of the time they do correspond. I'd suggest also that before you buy a item to first approach a salesman about the item and ask for their assistance in identifying whether or not the item in question is the item on add or if perhapse there is a typo in the ad produced for that week. Please also note at the bottom of the paper that there is a expiriation date when Fry's Electronics no longer guarentes the items price in that paper to be current or valid. Your comment on the piece of memory might be easy to explain but I'd have to know the details. With computer memory of all types and all manufactorers there are certain types for instance the 1GB pc2700 So-dimm you mentioned by that one manufactorer might have several models that fall under that category, the only difference between the models are chipsets used on the pcboard, cache latency and physical density. While my company may have advertised a 1GB pc2700 so-dimm module there maybe as many as 12 to 15 different types of that same piece by the same manufactorer with different specifications and only one may be adverstised as on sale. I'd ask a salesman for clarification on advertised computer memory before purchase. If you desire to return the memory most stores will try to help you out even though you are out of the 15 day return policy but it all depends on the condition of the memory, how much of the origional packing material you have as well as rebates associated with that item and any tampered or missing serial numbers as stated by our return policy listed on the back of your origional receipt. One more piece of advise though if you do try to return the memory, politeness will help you get through the process faster with a satisfactory outcome so please try to avoid profanity, trying to rationalize everything (remember our company will loose the entire cost of the memory as well as the small amount the company makes off the item if we do accept it back). Please try to remember that we are just trying to protect our companies future as well as the manufactorer's, who graciously give us their products to sell, from going out of business (or worse), while trying to provide the best service and products to our communities and customers, with the least amount of friction possible. Thank you.