Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #431720

Complaint Review: FWM Laboratories - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Garden Grove California
  • Author Confirmed What's this?
  • Why?
  • FWM Laboratories 3007 Greene Strip Hollywood, Florida U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a free sample of the AcaiBerryDetox on 2/13/09. Did not receive it f until around the end of February and called company to cancel possible auto ship of next bottle on March 4. They gave me a cancelation number and I thought all was done.

Later that same day I logged onto my bank account and found an $87.13 debit from this company. I called back to see what this was for and they told me that it was a charge for my original "free" sample. I was being charged because I had not called them within 14 days of "ordering" the sample to make my cancelation.

I explained that I had called within 14 days of "receiving" the product and asked how could I cancel something that was a sample until after I had tried it? I asked for a supervisor but was told that it was company policy and no one would tell me differently. She then hung up on me. I canceled my check card to guarantee that no other charges would follow.

Joanne
Garden Grove, California
U.S.A.

This report was posted on Ripoff Report on 03/07/2009 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fwm-laboratories/hollywood-florida-33020/fwm-laboratories-free-sample-costs-me-8713-hollywood-florida-431720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Suggestion

Friendly operators who are willing to help you

AUTHOR: Nestor Francis - (U.S.A.)

POSTED: Sunday, March 08, 2009

I ordered Acai Berry products but was not happy about it so I decided to cancel my order. I made sure that I was within the 14 day trial period before I called this their customer helpline no. (866-949-0138). They've got friendly operators in this line.

Respond to this report!
What's this?

#1 Consumer Comment

IF THEY CHARGE MONEY FOR POSTAGE AND HANDLING THEN THE SAMPLE IS NOT REALLY FREE!

AUTHOR: Joe - (U.S.A.)

POSTED: Saturday, March 07, 2009

AND THEY MAKE IT SO INCREDIBLY EASY TO USE YOUR CHARGE CARD TO PAY THAT POSTAGE --THE ONLY THING THAT STANDS BETWEEN YOU AND THIS WONDERFUL, MIRACULOUS SAMPLE...

THIS IS A SCAM DESIGNED TO GET YOUR CREDIT CARD NUMBER.

IF IT ASKS YOU FOR A CREDIT CARD NUMBER IT IS NOT REALLY FREE -- NOT AT ALL.

AND YOU SHOULD LEARN TO NEVER PUT YOUR CREDIT CARD ONLINE OR TO GIVE IT OUT ON THE PHONE.

THE INTERNET IS CRAWLING WITH SCAM ARTISTS.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now