Complaint Review: FWM Laboratories
- FWM Laboratories
- Phone: 866-949-9138
- Category: Celebrities
FWM Laboratories Ripoff, Scam, Fraud Hollywood Florida
*Consumer Suggestion: Get true solution to your problem
The product was delivered in a timely manner, however I failed to cancel the order before the time alotted.
In February I was charged $83.18 plus some small extra charges making a total of $87.13. Since I had not done what I was supposed to do, I accepted the charge. I called and canceled the order on February 16,2009.
Again in March I was charged $87.13 for the product, when I called this time I was told that I could not get any refunds and that they showed no record of my cancellation. They would record the cancellation now.
April I was charged $87.13 again. I called again and I was told that I had cancelled on February 16, 2009 and I had not received any product since. I spoke with a barely speaking english person who said their name was Aridian Miller and that I should speak with my bank because they had not shipped any product.
I called my bank, they gave me the same information and phone number I already had. I called again. This time what appeared to be the same person only with the name of Chase began to tell me the same thing. I had cancelled on the 16th of February and no more product had been sent. I should speak with my bank. A supervisor was not available, nor was I allowed to speak with the refund department.
They did say that my request would be forwarded to the refund department and I should hear something by e-mail in seven to ten days.
I have since cancelled my bank card, so they can not charge anymore. I have contacted the Attorney General office of Florida. I have also filed with the Better Business Bureau of Florida.
I am not a vindictive person, but enough is enough. How many more innocent people will they take money from and most like me. I can't afford it!!
This report was posted on Ripoff Report on 04/28/2009 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fwm-laboratories/hollywood-florida/fwm-laboratories-ripoff-scam-fraud-hollywood-florida-447141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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