FWM Laboritories Calling the toll free number-waiting 3-5 minutes-waited over 5 minutes for Hollywood Florida

I am trying to call the 1-866-949-0138 twice waited more than 8 minutes the first time then a recording came on that ext 22?? is not available I did not even ask for an extenstion number-I did leave a messege gave my home number and cell number.

All I want is a RMA number indicating in order for a refund I will need to call for that authorization number(RMA), so I can mail back the Acai Berry Detox I received #2 bottle I ordered theLife Cleanse sku #ACPLP21 FROM THIS ADDRESS:

Life Cleanse
Lipaphen-RX
2040 NE 163 St. suite 305
North Miami Beach, Fl. 33162

I have received the first Acai Berry detox from this address also.

Why am I receiving another Acai Berry Detox instead of what I ordered the Life Cleanse-I did not receive that item yet.
I would like to have a credit on my credit card on this product-Acai Berry Detox-why do I need another bottle.

I did call again-contacting 1-866-949.0138 I've waited again called at 648pm decided I ended the phone at 655pm yes-how many minutes did I wait? Recording says waiting 3-5 minutes?

All I want is a credit to my credit card and I need to send product back.

Please look into this it says that I have 14 days trial and refund time limit? Ok ...so why Are they not responding to the calls and waiting is a long time I understand the over whelms of calls but is this for real?

I'm feed up with this..Am I being ripped off?

Tina
Kalispell, Montana
U.S.A.