Gameday-Tees Never received my order Ontario, CA Internet

I placed an order on 9/8 for 2 shirts and am still have yet to receive my shirts. Below are the emails trying to get some resolution but still waiting for a response back On Sat, Oct 17, 2015 at 4:01 PM UTC, Mary wrote: I have not received my order from 9/8. Please give me status. One man's large n one small. On Thu, Oct 22, 2015 at 1:08 AM UTC, GameDay Tees <support@gameday-tees.com> wrote: Hello, It looks like the order was accidentally marked shipped in our system. I'm sending this back to shipping and they will reship the order or reprint and send it if needed. I apologize for the inconvenience. Dariance M. GameDay-Tees.com Be ready for every GameDay with GameDay-Tees! On Thu, Oct 22, 2015 at 11:32 AM UTC, Mary wrote: Thank you! I have not received them yet. Can this be expedited? On Thu, Oct 22, 2015 at 10:39 PM UTC, GameDay Tees <support@gameday-tees.com> wrote: Hello, Yes, I will have this moved to the top of the print queue as it does appear that it will need to be reprinted. Dariance M. GameDay-Tees.com Be ready for every GameDay with GameDay-Tees! On Fri, Nov 6, 2015 at 12:27 PM UTC, Mary wrote: Good Morning, Please give me status on the T-Shirts? Thanks On Nov 6, 2015, at 10:54 AM, GameDay Tees <support@gameday-tees.com> wrote: Hello, We are working through a large number of orders that were mistakenly shipped incorrectly. I apologize for the delay- we have extra staff on hand to work through the weekend and we hope to have everything out by Monday. Dariance M. GameDay-Tees.com Be ready for every GameDay with GameDay-Tees! Date: November 27, 2015 at 7:50:12 AM EST Mary wrote I need to know the status of this order. If this has not been shipped I want monies refunded immediately. I think I have been very patience since I have been waiting for these shirts since October. As of today December 4, 2015 still no response and I have not received my shirts. I have also tried calling the number on the website but it states that there is no phone customer service and to email for customer service.