Complaint Review: Gardeners' Choice - Gardener's Choice GardenersChoice.com - Hartford Michigan
- Gardeners' Choice - Gardener's Choice GardenersChoice.com 81961 County Rd. 687 South P.O. Box 8000 Hartford, Michigan United States of America
- Phone: 2696212481
- Web:
- Category: Nurseries
Gardeners' Choice - Gardener's Choice - GardenersChoice.com Quick Lawn No opportunity to change, correct or cancel orders. Hartford, Michigan
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On june 10, I was trying to order quick lawn grass seed. I mistakenly entered 2 in the amount box. When I got to what I thought was the summary page I saw that this was not the buy 1, get one free. So I hit the back button to correct it. Apparently, they do not have a summary page so the order was duplicated. I then tried to order just 1 package. I ended up with 4 orders instead of just the 1 that I wanted. I called within 5 minutes of it happening and their rep said it takes about 24 hours for the orders to get into their system, there was nothing she could do, and to call back tomorrow. This was at 6:20PM. I called back at 8:30 the next morning and was told that the orders had already been shipped and I would receive them in 2-3 days. I later got a call from them to confirm my order and I told her the situation. She told me that the orders had already been shipped and I should receive them in 6-8 weeks. She offered me a membership to a discount buying club and I refused. But I was billed for that anyway. She said to call the customer service number. When I called customer service, I go the same results. I got aknowledgement emails at 10:42 that night stating \"Your order was received on 06/11/09. And will be shipped to the following address: They should be received in 2-3 weeks.
This report was posted on Ripoff Report on 10/05/2009 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gardeners-choice-gardeners-choice-gardenerschoicecom/hartford-michigan-49057-8000/gardeners-choice-gardeners-choice-gardenerschoicecom-quick-lawn-no-opportunity-to-504619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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