• Report: #1055359
Complaint Review:


  • Submitted: Fri, May 31, 2013
  • Updated: Fri, May 31, 2013

  • Reported By: Marv — Sedona Arizona
4161 E. 7th Avenue Tampa, Florida USA

Gardner-Gibson Peeling roof paint Tampa Florida

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I purchased roof paint guaranteed for 15 years. Six months after I applied it the paint was peeling. I filled out a form Gardner-Gibson sent to me and sent it to them on April 22, 2013 and finally received a letter on May 22 saying "The instructions on the pail clearly state: Surface and air temperature must be a minimum of 65F and rising." The instructions I read on the buckets say "Surface and air temperature must be minimum of 60F and rising." I interpret these words to mean that when beginning application the minimum temperature must be 60F and rising. Gibson-Gardner wrote me say they interpret this to mean that the night time temperature for the next 24-48 hours must be 60F and rising which does not make any sense. They use this interpretation to say that I did not follow their directions. I believe that their paint is defective and that is what caused the peeling. They offered me a free 5 gallons of their paint to repair the damage and I refused. I believe they should compensate me for the entire $1400 I spent on their paint.  

This report was posted on Ripoff Report on 05/31/2013 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gardner-gibson/tampa-florida-33605/gardner-gibson-peeling-roof-paint-tampa-florida-1055359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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