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Report: #970927

Complaint Review: Gary Kijanka, DMD - Palm Beach Gardens Florida

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  • Reported By: South Florida Resident — Palm Beach Gardens Florida USA
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  • Gary Kijanka, DMD 10333 N Military Trail, Suite B Palm Beach Gardens, Florida United States of America

Gary Kijanka, DMD Deceived, Disappointed, It's Just All About the $$$$ Palm Beach Gardens, Florida

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I've been going to Dr. Gary Kijanka for almost 10 years, always impressed by his intelligence, education, humor and skill. I trusted and recommended him to others, including my own son. My son is learning disabled and has Type 1 diabetes, so we try to choose providers carefully, given his insurance coverage and income.

However, given our most recent experience it's clearly just all about the $$$$ for Dr. Gary Kijanka. Dr. Kijanka's staff evidently now is also willing to deceive to try to avoid reimbursing for overcharges.

My son has Humana, went to Dr. Kijanka, needed a crown, but only could get a metal one, and paid $322.50 on my credit card on 6/28/2012.  He was told he didn't need to pay anymore, but would have to pay for a filling, which he did on 7/19 ($16.40). He returned for a cleaning on 7/26, then was sent a bill for $346.10! We put the charge on my credit card. My son asked why and Kijanka's staff told him they thought he  had a PPO --- when they knew he had a DMO.

My son filed a grievance with Humana, which ruled on 10/22 that Kijanka overcharged by $200.00.  Humana stated they had spoken with a member of his staff and adjustments would be made. I sent a letter to Dr. Kijanka, when his office didn't call or write. I placed a merchant dispute, sent follow-up letters. Finally one of Dr. Kijanka's staff called to say they had received the check back due to a problem with our mailing address. They had the correct address. This was now on 11/7. They then sent a check in the amount of $25, dated 11/7, postmarked 11/13 --- even though I had told them NOT to send the check. I called and his staff claimed they spoke with Humana and they only owed $25.00. I called Humana on 11/8 and they had no record of such a discussion with Kijanka's office. Dr. Kijanka's office tried to claim the extra charges were for "unlisted procedures" --- after the fact. Needless to say, this is also lack of full disclosure at the time of service.

We refused and returned the check for $25. I am continuing the merchant dispute and have notified Humana of Dr. Kijanka's actions. If he does not want to be a Humana provider, then he should not be. I will file in Small Claims Court, if needed. If he did not know about the actions of his staff, he should have. I actually sent him a letter addressed "Personal & Confidential" on 10/27/2012. His staff claims he never "deals" with those kinds of things. Maybe he should start.

Both my son and I will be choosing new dentists. I find it particularly reprehensible Dr. Kijanka's office should try to take advantage of someone with disabilities.

This report was posted on Ripoff Report on 11/18/2012 09:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gary-kijanka-dmd/palm-beach-gardens-florida-33410/gary-kijanka-dmd-deceived-disappointed-its-just-all-about-the-palm-beach-gardens-970927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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