Complaint Review: "gearforcamping.com" "www.gearforcamping.com" "Gear For Camping" - Pensacola Florida
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- Author Confirmed
- "gearforcamping.com" "www.gearforcamping.com" "Gear For Camping" 38 S Blue Angel Pkwy Ste. 329 Pensacola, Florida U.S.A.
- Phone: 888-291-8704
- Web:
- Category: Camps & Campgrounds
Gearforcamping.com - Gear For Camping, Real Internet Fraud -- Do not buy from them -- Pensacola Florida
*UPDATE Employee: Gear For Camping Not a Fraud Company
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I make an order from Gear For Camping (www.gearforcamping.com) for $232.43 at midnight 12:30AM. Just after I made order, I found a similar one in my local store, I decided to buy from local store so I send the cancel order email at 12:45AM, 15 minute after I placed the order. after I send out the cancellation request, I received an auto-reply email saying they will reply me within 24 hours.
For secure my request, I called them at the second morning, no one pick up the phone, I leave a message for cancelling the order. and then I continue to call them several time, never have a live person pick up phone. It always message. 2 days' later, I received their email saying that my order was already shipped, and can not cancelled.
The shipping fee for the order is over $88, they are doing this on purpose.
Do not buy from them. Do not get ripped off.
Susan
Bellevue, Washington
U.S.A.
This report was posted on Ripoff Report on 06/27/2008 12:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gearforcampingcom-wwwgearforcampingcom-gear-for-camping/pensacola-florida-32506/gearforcampingcom-gear-for-camping-real-internet-fraud-do-not-buy-from-them-pens-344847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Gear For Camping Not a Fraud Company
AUTHOR: Gear For Camping - (U.S.A.)
SUBMITTED: Sunday, July 06, 2008
We would like to apologize to the customer above who made this complaint on our company. We could only hope to be the perfect business that does everything to the customers expectations, however, it is impossible to make everyone happy all of the time. It's unfortunate that "Susan" could not cancel her order 15 minutes after she placed it, however, this order was cancelled and the item was never shipped to her and her credit card was credited for the full amount. Gear For Camping did everything that they were supposed to do for her, but it seems as though she would not have been happy no matter what. We hope that this does not affect anyone else's decision to shop with us.
Jamie
Gear For Camping
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