Complaint Review: GearsXS - Internet
- GearsXS Internet USA
- Phone: 800-438-7516
- Web: http://www.gearxs.com/
- Category: Clothing Stores
GearsXS Baid and Switch Des Plains, IL Internet
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I ordered leggings on 12/04. The website said leggings, and my invoice said/says leggings.
On 12/18, I received the shipment. It contained tights, not leggings. The package even said tights. The material is tights material. It is translucent, which means you can see through it. If one attempts to wear these as leggings, the whole world will see this person's underwear because these are translucent tights, not opaque leggings.
I contacted customer service on 12/18, and they told me that had verified with the manufacturer that the product is leggings, even though it says tights on the package. I explained to the CSR that the material is wrong for leggings and that these are tights. I was told that if I was unhappy with the product, I could return it, but I would be subject to a 20% restock fee.
Note that the website has since changed the product name to be "Tights-Leggings." If they were really leggings, they wouldn't have had to change the title of the page! (the URL for the item still just says it's for leggings though, and not "tights-leggings." (http://www.gearxs.com/ladies-fleece-lined-leggings)
GearsSX is full of dishonest, unethical liars. This is a bait and switch
This report was posted on Ripoff Report on 12/18/2014 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gearsxs/internet/gearsxs-baid-and-switch-des-plains-il-internet-1196291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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