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Report: #1467302

Complaint Review: geeks on Repair Online & Onsite Computer/Internet/Server Repairs/Data Recovery & TV/Home Theatre Instalations -

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  • Updated:
  • Reported By: Gabriel — Rancho Cucamonga CA United States
  • Author Not Confirmed What's this?
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  • geeks on Repair Online & Onsite Computer/Internet/Server Repairs/Data Recovery & TV/Home Theatre Instalations United States

geeks on Repair Online & Onsite Computer/Internet/Server Repairs/Data Recovery & TV/Home Theatre Instalations Worst Customer service Internet

*UPDATE Employee: FAKE CALLERS

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I called to inquire about computer services in Colorado for my Mother-in-law. I asked if they service her area and what payment method is acceptable. The rep said and I quote "you are not a customer, don't F*#@k with me" and hung up. Just like that. I know had the right number because he ID the company upon answering.  Will never even consider them again.

This report was posted on Ripoff Report on 11/13/2018 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geeks-on-repair-online-onsite-computerinternetserver-repairsdata-recovery-tvhome-theatre-instalations/geeks-on-repair-online-amp-onsite-computerinternetserver-repairsdata-recovery-amp-t-1467302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

FAKE CALLERS

AUTHOR: James - (United States)

POSTED: Wednesday, November 14, 2018

 We rarely EVER get a customer complaint , look back all the years we have been in business , and the only "complaints” you find are competitors making up lies to try and diminish us online. This person, Gabriel Ramos, is not a customer , we never serviced him , he is a caller who called in yesterday and just so happened to call in when our phone system was under attack by a beriage of spam calls. It’s either a coincidence that he just happened to call at the same time were being attacked , or it’s extremely fishy.

Let’s assume it’s a coincidence , we already called him back later apologizing for the way the phone rep answered the call , although the phone rep ( who has since been let go of ) did NOT use profanity , he did yell " YOUR NOT A CUSTOMER STOP CALLING !” And hung up. We record all our calls , I have heard the call , and although he yelled , he did not use profanity. Assuming it’s a coincidence this person calls right when jealous competitors are attacking our phone line , it becomes very fishy that this person has come on here to damage our reputation , knowing the potential damage he can inflict by writing something like this up on this platform. I have become very synical over the years , dealing with these competitors from outside of the USA , that constantly attack my company because they know they can’t be found or prosecuted when calling from over seas.

Here is our proof of everything I have just written. We received 3 different numbers calling back to back and repeatedly when this person , Gabriel Ramos, also called in. This person, Gabriel Ramos, phone number is ‭(909) 731-6160‬, the other 2 numbers are ‭(972) 232-1313‬ and (214) 459-2619‬. All 3 of these numbers called in minutes within one another. Please see picture attachments I have uploaded , showing the incoming call registry and time stamps for these calls yesterday . Notice they all came in within minutes of each other , and they would call repeatedly. NOW , YOU THE READER , TRY CALLING THOSE NUMBERS RIGHT NOW ,...YOU WILL SEE THAT 2 OF THOSE 3 NUMBERS ARE SPAM NUMBERS , FAKE NUMBERS THAT ARE USED TO ATTACK A BUSINESS OR A PERSONS PHONE LINES.

This is what this person ,Gabriel Ramos, called into yesterday , he called into our company right when a storm of attack calls were being sent our way ,....our phone agent already frustrated from the first attack calls answered his aggressively . All of this was explained to Gabriel Ramos yesterday , when we called to apologize, and he STILL comes on here to attack us ? YOUR PRETTY VINDICTIVE MR RAMOS, now considering everything , it makes me wonder. It Makes me wonder ,...and it’s still kind of fishy. One last thing , for y’all jealous competitors that still attack me and my company ,....haven’t y’all gotten the picture yet after all these years ? Your not effecting us ! We’re going no where ! We’re here to stay ! Look at our latest blog post on our website , it specifically mentions you ! https://geeksonrepair.com/geeks-on-repair-print-advertising/

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