Complaint Review: Generic Trade - Highland Park Illinois
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- Author Confirmed
- Generic Trade 210 Skokie Valley Rd Highland Park, Illinois United States
- Phone: 800-707-2006
- Web: www.generictrade.com
- Category: Brokerage Companies
Generic Trade Generic Trade dwindled my account from $3000 to $50 and I didn't place one trade. Highland Park Illinois
*Author of original report: No resolve yet of the $2950 theft from my Generic Trade account
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Opened an account with Generic trade in 2012 and placed $3000 in that account. Upon opening the account the website said that there were no hidden fees. the $3000 account stayed at $3000 until 2014, when they started charging $59/month. They claimed they notified me per email of the change. I did not see such an email. I recently logged into my account to place a trade and my account had $50 in it. They dwindled my account from $3000 to $50 charging $59/month for a service I never used or signed up for.
This report was posted on Ripoff Report on 08/27/2018 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/generic-trade/highland-park-illinois-80058/generic-trade-generic-trade-dwindled-my-account-from-3000-to-50-and-i-didnt-place-one-1458327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
No resolve yet of the $2950 theft from my Generic Trade account
AUTHOR: Bryan - (United States)
SUBMITTED: Wednesday, September 05, 2018
Conversed over email about Generic Trade's theft of my $2950. They continue to say it was my fault for not responding to the email they sent in April 2014. According to them, I needed to opt-out of the automatic withdrawal of $59/month for a platform fee I previously refused to signup for in 2012, which I surely would of done if I had seen the email. Generic trade also said that they had the right to take my money (aka steal) because I signed up for it.
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